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Solution Architect Team Lead @Sprypointservices

[Hiring] Solution Architect Team Lead @Sprypointservices

Feb 15, 2025 - Sprypointservices is hiring a remote Solution Architect Team Lead. đź’¸ Salary: competitive compensation package. đź“ŤLocation: Canada.

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Role Description

We are looking for an experienced Solution Architect Team to exceed our customers' expectations. The successful candidate will split their time between managing and mentoring team members, and working directly with our utility customers to implement cutting-edge enterprise applications.

The Solution Architect Team Lead will play a crucial role in working with clients, managing people and contributing to best practice, and working with the other Team Leads to define implementation best practices.

  • Define goals and objectives for direct reports that align with the overall strategic direction of SpryPoint and perform regular 1:1 meetings with direct reports to monitor performance and goals and provide timely feedback.
  • Enforce quality control processes and perform regular audits to ensure following best practices and quality of work.
  • Work with the Implementation Manager and other Team Leads to develop, update and maintain best practices documentation.
  • Ensure people are delivering as required to meet utilization targets; Work with Project Managers, Service Delivery Management to ensure resources and tasks are assigned to the appropriate resources to ensure project milestones are met.
  • Assist in the implementation of SpryPoint applications, owning the practice of designing, describing, and managing the SpryPoint solution to match the specific client’s business problems.
  • Support the creation and maintenance of best practices documents for system configuration, testing, and overall system design.
  • Assist in the creation of customer-specific training documents.
  • Maintain project-related documentation including issues logs, configuration guides and test cases; document issues encountered during the testing and acceptance phases.

Qualifications

  • 3+ years of experience implementing enterprise utility software, specifically with utility Customer Information Systems (CIS).
  • Proven ability to mentor, coach and provide feedback to direct reports.
  • Experience with Mobile Field and Workforce Management (MFM & MWM), Work Order & Asset Management (WAMS) and Customer Engagement Portal experience.
  • Strong written and verbal communication skills, and a proven ability to present information clearly and concisely.
  • Ability to map processes and have worked in a large process mapping project.
  • Strong understanding of relational databases & SQL in particular.
  • Experience working with Reporting & Business Intelligence Platforms.
  • Deep understanding of utility industries - electric, water, wastewater, gas, telecommunications, sanitation, and others is a plus.
  • Ability to travel up to 30% of the time.

Benefits

  • Remote-first and autonomous working environment with flexible working hours.
  • Competitive compensation package.
  • Macbook + $500 towards your home office setup.
  • Health, dental, vision, and life insurance.
  • Generous PTO, ½ day Summer Fridays, and flexible sick days.
  • RRSP (Canada) and 401k (US) matching program.
  • Professional development courses, $2,500 annual tuition assistance, and a book bounty program.
  • Annual company events (SpryPalooza!) and team offsites.

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Back to Remote jobs  >   Software Development
Solution Architect Team Lead @Sprypointservices
Software Development
Salary đź’¸ competitive compensation package
Remote Location
Canada
Job Type full-time
Posted Feb 15, 2025
Apply for this position Unlock 54,623 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Canada
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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