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ServiceNow Architect @Bluemantis

[Hiring] ServiceNow Architect @Bluemantis

Feb 13, 2025 - Bluemantis is hiring a remote ServiceNow Architect. 💸 Salary: unspecified. 📍Location: Worldwide.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Our ServiceNow Architect provides tier 3 (engineering level) support for operations of the platform for ServiceNow CMDB/ITSM, ServiceNow Operations, Case Management, ITOM and ITBM process.

  • Design, develop, and maintain integrations with other applications such as Active Directory, NetSuite, Manage Engine, Jira and other ERP solutions.
  • ServiceNow platform engineering with ITSM Modules including Service Request, Incident, Problem, Change, CMDB, Case, Monitoring and Domain Separation.
  • Understanding of how to optimize the ServiceNow data model and structures, proposing and enforcing coding standards and convention across the development teams.
  • An excellent communicator with the ability to talk on a process level with clients and manage the direction of a distributed development team.
  • Experience with ServiceNow table structures and data model.
  • Deep understanding of a Managed Services Domain Separated Environment.
  • Able to work with a high degree of accuracy and have a strong attention to detail.
  • An excellent communicator with developer management experience.
  • Evaluates new features in the platform with ServiceNow releases and the suitability/applicability in the current environment.
  • Participate in process flow analysis and process redesign along with the Product Owner.
  • Development for integrations including web services (SOAP/REST), DBC, Mid server.
  • Designing, implementing and enhancing various application modules in Service-Now including Incident, Problem, Asset and Configuration, Change, SLM, Service Catalog, etc.
  • Responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements.
  • Share best practices and be consultative throughout the technical design of the project.
  • Maintain current ServiceNow knowledge through self-study and utilization of available training.
  • Ability to provide strategic recommendations around technical best practices & industry trends to clients.
  • Partner closely with executive stakeholders and their teams around delivering solutions in ServiceNow to key business initiatives.

Qualifications

  • More than 9+ years of experience in ServiceNow Development.
  • Proficient in at least five ServiceNow modules with hands-on integration experience.
  • ITIL v4 and Scrum certification required.
  • 5+ Certified Implementation Specialist (CIS) certifications.
  • Proficiency in ServiceNow CMDB/ITSM, Operations, Case Management.
  • Experience working with diverse customers across multiple industries.
  • Experience in Jelly development.
  • Experience with Domain Separated instances.
  • Experience in the management of update sets.
  • Experience with client scripts and business rules.
  • Experience with JSON, API, REST, XML, SOAP, V3, HR.

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ServiceNow Architect @Bluemantis
Software Development
Salary 💸 unspecified
Remote Location
Worldwide
Job Type full-time
Posted Feb 13, 2025
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📍 Be aware of the location restriction for this remote position: Worldwide
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