Salesforce Technical Lead @Wipro Technologies

[Hiring] Salesforce Technical Lead @Wipro Technologies

Feb 26, 2025 - Wipro Technologies is hiring a remote Salesforce Technical Lead. đź’¸ Salary: up to $135,000 + 10% performance bonus. đź“ŤLocation: USA.

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Role Description

We are looking for a Salesforce Technical Lead to join our Services team. In this role, you'll play a key part in supporting mission-critical tasks and applications for our internal engineers, ensuring exceptional technical support, consultancy, and timely issue resolution.

  • Manage a broad range of responsibilities within our client's Commerce Engineering products.
  • Support mission-critical tasks and applications.
  • Provide high-quality service to all users.

Qualifications

  • Bachelor's in Information Technology, Business or a related field preferred
  • 8+ years of Salesforce Service Cloud experience
  • 5-6+ years of advanced Salesforce development experience
  • Hands-on coding experience within the Salesforce ecosystem (Aura, Apex, LWC)
  • Proficient knowledge of managing sprint boards and performance metrics for internal teams
  • Experience using Salesforce application integrations with Salesforce API, web services, and 3rd party tool APIs
  • Professional experience working with cross-functional teams, business stakeholders, and engineering teams to align successfully
  • Deep technical understanding of applications and business processes, product architecture, and integrations
  • Professional fluency in English, both written and verbal (required)
  • Salesforce Certifications (Advanced Admin, PD1, and PD2) required

Requirements

  • Familiar with end-to-end Customer/IT support processes
  • Adjusts easily to new or changing circumstances
  • A collaborative utility player mentality (low ego) with a proactive sense of curiosity
  • Focuses on achieving results that promote business success
  • Demonstrate proactive and professional communication skills with all stakeholders and partners
  • Maintain a professional, adaptable, and respectful manner

Responsibilities

  • Technical Leadership
    • Architecture and Design: Define the technical architecture, ensuring scalability, security, and performance.
    • Code Quality: Establish coding standards, conduct code reviews, and ensure best practices are followed.
    • Technical Decisions: Make critical decisions regarding frameworks, libraries, and technologies.
    • Problem-Solving: Act as an escalation point for complex technical issues.
    • Ownership (in conjunction w/SDM) of Practice Collectives: Lead and own practice area collective.
    • Diff Review: Lead and own the diff review process within the practice area collective.
  • Project Management
    • Team Metrics: Monitor and report on team metrics.
    • Deployment Frequency: How often does the team deliver code to production.
    • Work in Progress (WIP): Number of tasks actively being worked on by the team.
    • Throughput, Velocity, and Sprint Burndown: Number of tasks completed within a specific period.
    • Cycle Time: Time taken from the start of work on a task to its completion.
    • Defect Density: Number of bugs per line of code or features delivered.
    • Escaped Bugs: Number of bugs found in production after release.
    • Code Churn: Frequency of code changes after initial commit of code.
    • Developer Satisfaction: Measured via surveys or check-ins.
    • Manage Sprint Board: Moving tasks, ensuring equitable distribution of tasks.
    • Commenting Best Practice: Ensure team is commenting in accordance with our corporate policy.
    • Planning and Estimation: Collaborate with stakeholders to break down features and estimate timelines.
    • Sprint Leadership: Lead sprint planning, daily standups, retrospectives, and ensure smooth Agile or Scrum workflows.
    • Risk Management: Identify potential risks, dependencies, and blockers.
  • Team Collaboration and Mentorship
    • Mentoring: Support junior and mid-level engineers through code pairing and technical guidance.
    • Cross-Team Collaboration: Act as the bridge between engineering and business stakeholders.
    • Knowledge Sharing: Creation of documentation, code comments, and cross-training activities.

Benefits

  • Competitive salary + performance bonus
  • Flexible time off
  • Sick leave
  • Up to 100% employer-paid healthcare benefits (medical, dental, vision)
  • 100% paid parental leave - up to 16 weeks (eligible after 1 year of employment)
  • $1,200 Learning & development allowance (annually)
  • $1,200 Health & Wellness allowance (annually)
  • Employee referral program
  • 401k match up to 4%
  • 12 paid holidays annually

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Salesforce Technical Lead @Wipro Technologies
Software Development
Salary đź’¸ up to $135,000 + 10% performance bonus
Remote Location
USA
Job Type full-time
Posted Feb 26, 2025
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