[Hiring] Salesforce CRM Development Manager @100 Fragomen, Del Rey, Bernsen & Loewy, LLP

Mar 25, 2025 - 100 Fragomen, Del Rey, Bernsen & Loewy, LLP is hiring a remote Salesforce CRM Development Manager. 💸 Salary: unspecified. 📍Location: Costa Rica.

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Role Description

The CRM Development Manager will be responsible for overseeing the implementation, maintenance, and optimization of the Salesforce platform. This role requires a blend of technical expertise, project management skills, and strategic vision to enhance our CRM capabilities. The ideal candidate will have a strong background in Salesforce development, as well as experience in managing a team of developers and administrators. This position can be based remotely in Costa Rica. Applicants must be eligible to work in Costa Rica without company sponsorship, now or in the future.

Salesforce Platform Management: Oversee the administration, configuration, and support of the Salesforce platform. Ensure the platform meets the needs of the business, providing a scalable solution for future growth.
Development and Customization: Lead the design and development of custom solutions using Lightning components, and other Salesforce technologies. Develop and maintain integrations between Salesforce and other business systems (e.g., corporate website, Marketo, Loopio, and others). Partner with global teams to support the roll-out of global projects in all regions.
Project Management: Collaborate with cross-functional teams to gather requirements and translate them into technical solutions. Plan, execute, and oversee Salesforce projects, ensuring alignment with business objectives.
Process Optimization: Identify opportunities for process improvements and implement best practices within the Salesforce ecosystem. Conduct regular system audits and prepare for Salesforce upgrades.
Training and Support: Provide training and support to end-users, ensuring they are proficient in using Salesforce tools and features. Develop FAQs, Playbooks, and user guides on basic knowledge and best practices for CRM.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
Minimum of 5 years of experience in Salesforce development (required).
Strong knowledge of Salesforce Lightning, Apex, Visualforce, and SOQL are highly preferred.
Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Developer) are highly preferred.
Proven experience in managing Salesforce projects and leading technical projects.
Proficiency in Lightning components and Salesforce integration tools.
Ability to analyze customer data to identify patterns and provide recommendations.
Strong understanding of CRM principles and best practices.
Excellent problem-solving skills and attention to detail.
Effective communication and interpersonal skills.
Ability to work independently and manage multiple tasks simultaneously.
Fluent in English.

Benefits

Hybrid & Remote work arrangements.
Programs to address work-life balance and benefits that cover a wide range of well-being needs of all employees.
Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.

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Before You Apply

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📍	Be aware of the location restriction for this remote position: Costa Rica
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Salesforce CRM Development Manager @100 Fragomen, Del Rey, Bernsen & Loewy, LLP

Software Development

Salary 💸 unspecified	Remote Location Costa Rica
Job Type full-time	Posted Mar 25, 2025

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️

📍	Be aware of the location restriction for this remote position: Costa Rica
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Salesforce CRM Development Manager @100 Fragomen, Del Rey, Bernsen &amp; Loewy, LLP