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Principal Software Engineer @PagerDuty

[Hiring] Principal Software Engineer @PagerDuty

Mar 14, 2025 - PagerDuty is hiring a remote Principal Software Engineer. đź’¸ Salary: 177,000 - 263,000 cad, plus bonuses. đź“ŤLocation: Canada.

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Role Description

PagerDuty is seeking a highly experienced Principal Engineer to lead the technical vision and drive architectural design across four high-impact teams in PagerDuty’s Operations Cloud Platform division. In this role, you will partner closely with product management and engineering leadership to define and execute a long-range technical strategy that supports our rapidly evolving SAAS platform.

This is an exciting opportunity as you will be a trusted advisor, a hands-on architect, and a mentor to engineers across multiple domains—including authentication and authorization, monetization, developer ecosystems, and account administration—ensuring that our technology scales effectively while maintaining quality and security.

Key Responsibilities:

  • Technical Strategy and Architecture:
    • Define and articulate the long-range technical roadmaps and architecture for our core SaaS platform.
    • Develop, prototype, and implement complex, scalable solutions in collaboration with cross-team leaders.
    • Evaluate new technologies and design innovative solutions that drive platform evolution over a 3–5 year horizon.
  • Cross-Team Leadership and Communication:
    • Act as a technical leader and consultant across multiple teams.
    • Foster a culture of collaboration by mentoring engineers and facilitating technical discussions.
    • Ensure that design decisions are clearly articulated across the teams.
  • Design Excellence and Code Quality:
    • Oversee and contribute to the technical design and evolving architecture of critical systems.
    • Ensure that designs meet rigorous standards in coding, reliability, scalability, security, and cost efficiency.
    • Provide guidance on technical decisions that align with short-term project needs and long-term strategic goals.
  • Consultation and Mentorship:
    • Serve as a technical resource for high-impact projects and complex problem-solving.
    • Coach and mentor Senior and Staff engineers, establishing development standards and fostering a learning environment.
  • Collaboration with Senior Leadership:
    • Work closely with Product Managers, Engineering Managers, and other stakeholders to prioritize engineering initiatives.
    • Ensure that each team’s roadmap is harmonized with the overarching technical vision.
  • Innovation and Prototyping:
    • Lead efforts to evaluate emerging technologies and create prototypes that address complex challenges within our platform.
    • Use data-driven approaches to validate architectural ideas and measure their impact on system performance and customer success.

Qualifications

  • At least 12 years of demonstrated hands-on experience in software engineering, architecture, and design at leading SaaS companies.
  • Proven record of delivering enterprise-scale platforms and driving significant technical change across multiple teams or domains.
  • Deep expertise in backend architectures, including microservices, APIs, and cloud-native technologies.
  • Proficiency in modern programming languages (e.g., Java, Go, Python, Elixir, Ruby, or similar).
  • Strong foundations in distributed systems, security practices, and cost-effective scaling strategies.
  • Proven ability to define and communicate a long-term technical roadmap that impacts business strategy.
  • Experience leading cross-team architecture discussions, building technical prototypes, and driving the adoption of best practices across diverse engineering teams.

Requirements

  • Prior experience in a SaaS environment with responsibility over high-availability platforms.
  • Familiarity with security protocols and patterns such as SSO, MFA, OAuth2, and audit logging systems.
  • Experience working with cloud providers (AWS, GCP, or Azure), modern DevOps practices, Infrastructure as Code, and container orchestration (e.g., Kubernetes).
  • A strong record of published work in technical forums, contributions to open source projects, or research innovations.
  • Experience with designing authentication & authorization systems, scalability management, and integration of third-party services.
  • Excellent communication skills with the ability to translate complex technical concepts to technical and non-technical stakeholders.
  • Demonstrated mentorship and leadership in driving collaboration, facilitating design reviews, and codifying technical standards.

Benefits

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent
  • HibernationDuty - an annual company paid week off
  • Paid volunteer time off - 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

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Back to Remote jobs  >   Software Development
Principal Software Engineer @PagerDuty
Software Development
Salary đź’¸ 177,000 - 263,000 cad, plus bonuses
Remote Location
Canada
Job Type full-time
Posted Mar 14, 2025
Apply for this position Unlock 52,645 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Canada
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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