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Software Development
Forward Deployed Engineer
@Vantaca
[Hiring] Forward Deployed Engineer @Vantaca
Mar 20, 2025 - Vantaca is hiring a remote Forward Deployed Engineer. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
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Role Description
As a Forward Deployed Engineer (FDE), you’ll work directly with customers to design, build, and deploy AI agent solutions that replace manual processes at scale. You will own mission-critical implementations, from architecture to automation, ensuring that our AI agents operate effectively in highly complex customer environments. This role is ideal for engineers who are great at problem-solving, moving fast, and working directly with customers to deliver outcomes that matter.
- Own deployment of agentic workflows, including configuration, integration, and launch to ensure customers maximize automation capabilities
- Engage directly with clients to understand complex operational workflows and translate them into scalable solutions for agents to accomplish
- Analyze and refine AI automation performance, identifying opportunities for process optimization
- Solve critical technical challenges in real time, including debugging APIs, data pipelines, and AI model integrations
- Train and guide customers on best practices for using HOAi’s AI automation platform
- Collaborate closely with product and engineering teams to translate field learnings into product improvements
- Develop playbooks and repeatable deployment patterns that allow HOAi to scale client onboarding and expansion
- Proactively monitor customer automation success, identifying opportunities for expansion and improvement
- Act as a strategic advisor, helping clients transition from manual workflows to fully automated operations
- Stay ahead of AI developments, helping clients and internal teams navigate evolving agentic capabilities
Qualifications
- 2+ years of experience in customer success, SaaS implementation, workflow automation, or AI-driven process optimization, ideally in fast-paced, customer-facing environments (startups, consulting, leading tech companies)
- Bachelor’s degree in computer science, engineering, or related field from a top-tier institution or experience at a leading tech company/startup required
- Excellent communication and customer-facing skills, including the ability to explain complex technical concepts simply to less tech-inclined customers
- Strong problem-solving mindset, with an ability to thrive in ambiguity, move fast and take ownership of outcomes
- Ability to quickly understand complex systems, including client-specific software and databases
- Experience deploying AI solutions or integrating AI tools (OpenAI, Anthropic, Cursor, Windsurf, Gemini) is a plus
- Demonstrated interest in real estate or financial technology is a plus
Requirements
- You want to solve real customer problems using AI
- You are tired of working on low-impact features and want direct ownership of solutions that matter to customer outcomes
- You like working closely with customers and product teams, not writing abstract code
- You want to move fast, own outcomes, and help build something industry-defining
- You’re excited to be part of a small, high-performing team that’s changing the future of work
Benefits
- Our eNPS is +62! (Google it, that is great)
- Benefits: Medical, Dental, and Vision kick in day one
- Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
- 401K with Company Match
- Remote Flexible - come to the office when needed
- Great parental leave benefits.
- Named on Inc 5000 list of America’s Fastest Growing Private Companies (2021, 2022 and 2023)
- Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
- 2021 Winner of Coastal Entrepreneur Award, Technology Category
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Software Development
Software Development
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 20, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
