[Hiring] Virtual Business Advisor Bilingual @Scotiabank

Role Description

As the Virtual Business Advisor, you will remotely manage, grow, and retain assigned business customer portfolios at multiple assigned branches to achieve assigned goals. You will work to ensure specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives.

• Champion a customer-focused culture that allows you to bond with new and existing clients.
• Provide exceptional service to build strong and ongoing relationships throughout the stage and progression of their business.
• Provide personalized financial advice and recommendations to business owners via phone, email, and video conferencing (using Microsoft Teams).
• Effectively conduct virtual prospecting activities with existing assigned branch customers and external prospects to achieve assigned sales and service objectives and goals.
• Work independently and remotely to deepen and expand existing assigned customer relationships by assessing customer needs, making appropriate recommendations, completing the required product applications, and providing ongoing client support as required.
• Actively pursue effective and efficient operations of your respective area following Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles.
• Ensure the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations for operational, compliance, AML/ATF/sanctions, and conduct risk.

Qualifications

• A focus on results and sound knowledge of the business customer experience model.
• Working knowledge of the features and benefits of business retail products and services, applicable risk management policies, and legal and security documentation.
• Superior business development, customer focus, and communication skills with the ability to build trust with customers over the phone.
• University or college courses in accounting, finance, business law, economics, or equivalent work experience.

Benefits

• The opportunity to join a forward-thinking company with the ability to collaborate with branch managers, internal stakeholders, and business customers.
• A rewarding career path with ongoing coaching and training to aid your growth and enhance your skills.
• We offer a competitive rewards package:
• Branch Incentive Program
• Pension Plan (optional employer matching contribution)
• Employee Share Ownership Program (optional)
• Health Benefits from day one!
• Scotiabank is dedicated to making a difference in our communities – for you and our customers!

Company Description

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families, and their communities achieve success through a broad range of advice, products, and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.