[Hiring] Vice President, Sales and Revenue Operations @Consensus Cloud Solutions

Role Description

Consensus Cloud Solutions (NASDAQ: CCSI) is a highly profitable, ~$360M revenue company entering a new phase of strategic growth following a successful period of business optimization. We are seeking a highly autonomous, strategic, yet scrappy VP of Sales & Revenue Operations to serve as a strategic advisor and "sparring partner" to our Chief Revenue Officer (CRO)/EVP of Operations and SVP of Sales.

This is a high-impact, CEO-2 role perfect for a builder who seeks to translate enterprise-scale expertise into disproportionate, company-defining impact. You will lead a team of 10-15 (ICs and Managers) and work closely with the SVPs of Sales, Marketing, and Services to maximize GTM performance. The VP, Sales & Revenue Operations will play a pivotal role in driving the strategic and operational success of our entire GTM organization, responsible for designing, implementing, and managing processes, tools, and technologies that enable our Sales teams to achieve our revenue and margin targets.

The role owns the strategic and operational success of the GTM organization across four core pillars:

• Rev/Sales Ops
• Commercial Management & Deal Desk
• Systems & Tech Stack
• GTM Enablement & L&D

Core responsibilities include:

• Rev & Sales Ops (Strategy, Planning, & Analytics):
  • Collaborate with the CRO, SVP of Sales, SVP of Marketing, and other team members and senior leadership to define the sales strategy and objectives.
  • Develop and continuously improve the GTM framework for functional and cross-functional use.
  • Develop annual sales plans, quotas, and budgets aligned with corporate and department goals.
  • Assess and refine the sales processes to maximize efficiency and productivity.
  • Establish KPIs and sales metrics to measure and report on team performance.
  • Develop accurate sales/bookings and revenue/consumption forecasting models.
  • Proactively provide regular reports and dashboards to senior leadership.
  • In close collaboration with the FP&A team and PTG group, develop detailed revenue and capacity forecasts.
  • Develop and manage a forecasting and lead-to-cash pipeline management governance and cadence model.
• Commercial Management & Deal Desk:
  • Manage and continuously improve the deal desk function.
  • Closely align with legal and product marketing to improve customer experience.
  • Design and administer competitive and motivating sales compensation plans.
  • Continuously review and adjust compensation structures.
  • Ensure the sales team adheres to company policies and legal requirements.
• Systems & Tech Stack:
  • Proactively evaluate, select, implement, manage, and challenge sales technologies and CRM systems.
  • Renew and maintain the technology stack based on usage and productivity metrics.
  • Oversee training and adoption of sales tools among the sales team.
• GTM Enablement & L&D:
  • Develop and maintain sales training programs.
  • Ensure continuous development of the sales team.
  • Foster a culture of learning and growth within the GTM organization.
• Change Management Leadership:
  • Challenge legacy thinking and culture.
  • Implement effective change management guidance.
• Perform other duties and responsibilities as required.

Qualifications

• Bachelor’s degree in business, sales, or a related field (Master’s degree preferred)
• 15+ years of proven experience in a senior go-to-market/sales/revenue operations or related role
• Proven track record of managing at least Strategy/Ops and one more of the three remaining core pillars
• Experience with SaaS and recurring revenue business models
• Proficiency in enterprise CRM systems (e.g., Salesforce)
• Demonstrated experience evaluating, implementing, and leveraging AI-driven sales technologies
• Familiarity with basic scripting and low-code/no-code platforms
• Strong relationship builder who excels in cross-functional collaboration
• Highly analytical and technologically savvy
• Excellent communication and interpersonal abilities
• Knowledge of sales methodologies, strategies, and best practices
• Demonstrated ability to manage, mentor, and scale a high-performing team
• Results-driven mindset with a focus on achieving sales bookings and revenue targets

Requirements

• 10+ years of leadership responsibility, ideally managing managers and ICs
• Experience leading operational integration and alignment during Mergers & Acquisitions (M&A)
• Experience with Time to Value acceleration and Customer Life Cycle Management enhancement

Benefits

• Location requirements: Fully remote within the U.S. (Onsite/Hybrid option at Los Angeles, CA Headquarters)
• Travel requirements: Up to 5% travel to Los Angeles, CA
• Physical requirements: Must be able to sit for long periods and handle long periods of screen time
• Technology requirements: Reliable, high-speed internet
• Eligible for sponsorship: No
• The salary range for this role is $230,000-$245,000 annually
• The total compensation package for this position is negotiable and may include annual performance bonus, ESPP, enhanced time off packages and benefits
• This job doesn't have an expiration date and will remain open until a qualified candidate is hired
• We are not accepting agency submissions for this role