[Hiring] Vice President of Growth @Rendever

Role Description

We are excited to bring aboard an outstanding Vice President of Growth, who will be responsible for the strategic leadership and execution of sales and growth within enterprise accounts. This role focuses on developing a high-performance culture within the department, managing all initiatives around customer retention and growth, securing net new business, and maintaining velocity among all commercial account functions. By fostering strong relationships with partners, coaching the team, maintaining ROI through successful sales budget allocation, collaborating to implement data-driven strategies, and aligning deal opportunities to bring deals across the line, the VP of Growth will ensure Rendever’s product suite is leading the way in meeting the evolving needs of communities within our target verticals.

This role comes at an exciting junction, as the company has released two new products and continues to earn strong NRR across enterprise accounts. The pipeline is robust, team is operating smoothly, and industry is responding actively to our latest developments. Growth YTD has more than doubled in comparison to previous period.

• KPIs: YoY Growth Rate, Net Revenue Retention, Gross Revenue Retention

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field
• At least 7+ years of experience in customer success or account management
• Minimum of 5 years in a senior leadership role, ideally within SaaS or customer experience-focused environments
• Proven track record in developing and implementing strategies that enhance customer satisfaction and drive revenue growth
• Strong data literacy, including the ability to interpret and apply analytics to customer retention and revenue generation efforts

Requirements

• Leadership Development: Executive training on fostering high-performance teams and effective customer engagement strategies
• Data-Driven Decision Making: Advanced training on interpreting and applying metrics to inform strategy
• Client Retention Tactics: Workshops focused on creating customer-centric programs that enhance loyalty and satisfaction
• Market and Industry Trends: Ongoing education on the senior living and healthcare industries, enabling proactive adaptation to client needs

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Work From Home
• Stock Option Plan

Team Culture & Values

• Proactivity, collaboration, and communication drive success
• We thrive when we learn together
• Our growth inspires positive change in the world of care
• Results matter