[Hiring] Technical Sales Support Rep IV @Reed Technology

Role Description

Do you enjoy building solid internal and external relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? LexisNexis CounselLink is the leading enterprise legal management solution designed to help corporate legal departments gain 100% visibility into their work, matters, and invoices.

About the Role:

• Select candidates should demonstrate software or hardware sales success based on performance/capabilities/company success at prior jobs or in related experiences.
• Other tracks may apply such as Account Management, Product Management, Professional Services, Training, etc.
• Desire to solve problems, serve clients and prospects, and convert clients from not-so-great experiences to much better ones on the CounselLink platform.

Responsibilities:

• Enjoy working independently.
• In-depth knowledge and experience with computers, SaaS applications, and other software.
• Comfortable with AI and compliant with LexisNexis AI policies.
• 50% of your job may be dedicated to responding to RFPs; writing is essential.
• Other 50% is public-facing on virtual and sometimes live demonstrations.
• Problem-solving is a key aspect of the role.
• Teamwork is a huge plus for contributing to overall success through process improvements.
• Use best practices and knowledge of internal or external business issues to improve products or services.
• Act as a resource for colleagues with less experience; share knowledge with others.

Qualifications

• At least a Bachelor's Degree in a related subject.
• Five+ years in Sales or Product Management.
• Related experiences will be considered for substitution for education or experience.
• Writing samples may be requested as this is a writing-intensive position.

Requirements

• Understand that your goal is to increase sales by solving business problems for customers and prospects.
• Sell services or software to enhance credibility for both the Sellers and LexisNexis.
• Communicate and demonstrate how to use and configure supported software.
• Self-start and work within a dynamic team as both an individual contributor and a team-oriented contributor.
• Develop and contribute videos, presentations, and other Sales Enablement tools.
• Understand the nature of SaaS software and the technologies behind it.
• Consult with others to understand practical use perspectives and gain best practice insights.
• Partner with sales representatives and Proposal Management to add value to sales motions.
• Coordinate with a dedicated Proposal Manager for effective job success.

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision benefits.
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan.
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance, and Time-off Programs.
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
• Family Benefits, including bonding and family care leaves, adoption, and surrogacy benefits.
• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.