[Hiring] Technical Sales Solution Architect @Kardex

Role Description

The Solution Architect is a customer-facing technical and commercial resource within Kardex Solutions responsible for helping the Sales organization identify customer requirements, develop solution concepts, and effectively demonstrate how Kardex Solutions technologies can solve complex distribution and fulfillment challenges.

The role sits at the intersection of sales, solution design, operations, and technology. The Solution Architect engages early in the sales process to understand a prospect's operational challenges, material flows, business requirements, and growth objectives, then translates those requirements into an automation strategy centered primarily around AutoStore, conveyor and material handling technologies, and the broader Kardex Solutions portfolio.

A critical component of the role is making automation understandable and compelling. The Solution Architect will lead customer discovery sessions, solution workshops, product demonstrations, conceptual solution reviews, and technical presentations that enable customers to understand not only how the technology works, but how it improves their operation and delivers measurable business value.

The successful candidate will combine strong knowledge of warehouse operations and automation with the communication skills necessary to engage everyone from warehouse operators and engineers to senior executives.

Qualifications

• 5+ years of experience in warehouse automation, material handling, distribution operations, solution engineering, systems integration, or a related field.
• Strong understanding of warehouse and distribution center operations.
• Experience supporting customer-facing technical or solution-selling activities.
• Ability to understand operational data and translate it into automation requirements.
• Strong presentation and communication skills.
• Ability to communicate technical concepts to both technical and non-technical audiences.
• Experience working collaboratively with Sales and Engineering organizations.
• Ability to manage multiple opportunities simultaneously.

Requirements

• Experience with one or more of the following is strongly preferred:
  • AutoStore
  • Goods-to-person systems
  • Conveyor systems
  • Sortation
  • AS/RS
  • AMRs / AGVs
  • Warehouse robotics
  • WMS, WCS, or WES software
  • Warehouse simulation
  • Material handling systems integration
  • Distribution center solution design
• Experience working for a material handling integrator, automation provider, consulting organization, or sophisticated distribution operation is highly desirable.

Benefits

• Travel approximately 30–50% may be required depending on customer activity.
• Travel will primarily support:
  • Customer discovery sessions
  • Facility assessments
  • Demonstrations
  • Solution workshops
  • Proposal presentations
  • Customer reference visits
  • Industry events

Company Description

The Solution Architect should become involved before a solution is engineered. The preferred engagement model is:

• Qualify
• Discover
• Define Requirements
• Develop Concept
• Demonstrate
• Validate
• Engineer
• Propose
• Close

The Solution Architect owns the technical-commercial portion of the early stages of this process and acts as the bridge between the customer's operational requirements, the Sales organization, and Kardex Solutions engineering resources.

The objective is simple: Understand the customer's operation well enough to demonstrate and articulate the right Kardex solution before significant engineering resources are committed.