[Hiring] Technical Sales Representative @Smurfit Westrock

Role Description

The Technical Sales Team partners closely with customers and internal Smurfit Westrock teams to drive strategic initiatives, deliver technical excellence, and support packaging innovation. This role plays a critical part in aligning technical capabilities with customer needs to achieve measurable business outcomes.

• Customer & Commercial Partnership
  • Collaborate with customers and cross-functional teams to execute strategic goals and account plans.
  • Engage with prioritized accounts to:
    • Drive margin improvement and sales growth
    • Meet technical and cost-saving contractual requirements
    • Support customer-specific objectives and innovation
• Technical Leadership & Collaboration
  • Collaborate with customers and engage subject matter experts on packaging projects involving:
    • New or modified materials, paperboard, inks, coatings, and adhesives
  • Provide subject matter expertise in:
    • Paperboard specifications and mill capabilities
    • Converting processes and supply chain efficiencies
• Engineering & Design Support
  • Partner with customer packaging engineers to deliver:
    • Material science insights and structural design recommendations
    • Performance evaluations to ensure packaging meets functional and sustainability goals
  • Manage CAD designs, prototype development, and quote requests to streamline packaging innovation and vendor engagement
• Testing & Data-Driven Decision Making
  • Coordinate technical testing across functional and analytical domains
  • Ensure accurate, timely reporting to support data-driven decisions
  • Translate technical findings into actionable insights for internal and external stakeholders
• Business Impact & Innovation
  • Align with SWR and divisional strategies to deliver measurable business outcomes
  • Identify and implement cost-saving opportunities for customers
  • Share proven approaches across teams to scale success
  • Provide technical differentiation and value during contract negotiations

Qualifications

• Bachelor’s degree in Packaging, Chemical Engineering, Mechanical Engineering, Industrial Engineering, or a related field
• Minimum of 7 years of relevant experience in packaging, technical sales, or a related field
• Strong project management skills; PMP certification is a plus
• Deep knowledge of paperboard manufacturing, converting processes, and supply chain dynamics
• Proven ability to apply functional and analytical testing methods to meet customer specifications
• Excellent organizational skills with the ability to manage multiple projects and priorities
• Strong interpersonal and communication skills; able to collaborate across technical and commercial teams
• Demonstrated ability to drive technical initiatives from concept through implementation
• Proven experience developing and executing impactful technical solutions for customers

Benefits

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work