[Hiring] Technical Sales Engineer @Engineered Intelligence Inc.

Role Description

The Technical Sales Engineer is primarily focused on sales activities while serving as the external-facing subject matter expert for the platform (and utilities in general) to enable and empower the rest of the sales team. This is a full-time position reporting to the Head of Growth, or someone designated by the Head of Growth. In this role, you will be a key contributor to driving the revenue pipeline and managing relationships with clients.

Responsibilities include:

• Pre-Sales Activities:
  • Participate alongside account executives in the full sales cycle, from initial sales discovery to deployment, sustainment, and upgrades/renewals.
  • Create and conduct product demonstrations tailored to the energy and utilities market.
  • Develop and present compelling use cases for asset performance management and decision analysis.
  • Collaborate with clients to understand their technical and business requirements.
• Technical Expertise:
  • Provide technical input to proposals, RFPs, marketing collateral, and other sales-related documentation.
  • Troubleshoot and resolve technical questions during the sales process.
  • Stay up-to-date on industry standards and the company’s software products.
• Sales Enablement:
  • Assist in crafting compelling sales pitches by aligning technical solutions to business needs.
  • Partner with account executives to strategize on target accounts and sales approaches.
• Customer Onboarding and Success:
  • Collaborate with implementation teams to ensure smooth transitions from sales to deployment.
  • Provide initial technical training to new customers.
• Market Insights:
  • Research and analyze customer pain points in the energy and utilities sector, focusing on asset performance and decision-making challenges.
  • Communicate market trends and competitor insights to product development teams.
• Relationship Building:
  • Foster trust with technical stakeholders, such as asset/maintenance engineers, system planners, procurement team, and executive leadership.
  • Maintain relationships post-sale to identify upselling or cross-selling opportunities.
• Solution Development:
  • Provide feedback and guidance to internal product and delivery teams based on client comments and industry trends.
  • Create processes to streamline internal and external workflows.

While this is a remote position, Technical Sales Engineers are expected to travel globally for on-site customer meetings, conferences, speaking engagements, networking functions, and internal corporate events. The successful candidate can expect approximately 30-50% travel annually which may not be evenly distributed. The candidate is ideally based in Toronto, but we are open to candidates in Eastern Canada/USA as long as they are within 60 minutes of a major international airport.

Qualifications

• Expertise in B2B enterprise software with a focus on technical selling.
• Hands-on experience in one or more core programming languages, with the ability to discuss previous projects and contributions.
• A demonstrated ability of being able to learn and employ new complex skills quickly and effectively.
• Strong knowledge of energy and utilities industries, especially asset performance management and decision analytics.
• Experience in heavily regulated industries is a plus.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Problem-solving mindset with a focus on aligning technical solutions to business outcomes.
• Exceptional self-directed research skills.
• Proficiency in tools like CRM platforms, data analysis software, and relevant technical software (e.g., APM, GIS, ERP platforms or simulation tools).
• Bachelor’s degree in a technical specialization (applied sciences, engineering).
• Team player with the ability to operate independently and take initiative.

Requirements

• Experience in customer-facing sales roles (B2B preferred).
• Intermediate experience with at least one programming language (Python, JavaScript, C++, C#, Java, Rust, R, etc.).

Benefits

• Fully remote work.
• Flexible work hours (Core working hours 10:00AM to 3:00PM in your local time zone).
• Autonomy with a wide range of responsibilities, opportunities for advancement, and cross-disciplinary exposure.
• Competitive base salary plus performance incentives.
• Stock options so you can realize the value created with your work in the organization.
• Paid time off and Benefits.
• Health spending account.