[Hiring] Surgical Account Manager @Bausch+Lomb Companies Inc.

Role Description

The Surgical Account Manager (SAM) is a professional sales position whose primary objective is the presentation, promotion, and sale of the Bausch + Lomb portfolio of surgical device products such as intraocular lenses, viscoelastic solutions, and other surgical products in assigned accounts. The SAM reports to the Regional Business Director.

Key Responsibilities

• Sales & Business Development:
  • Achieve and exceed territory sales objectives through strategic sales activities, including product demonstrations, evaluations, proposals, and in-services.
  • Generate leads, develop sales proposals, and manage product demo evaluations and post-sale equipment in-services.
  • Protect and grow core consumable business through equipment conversions and product/service/technology innovation.
  • Conduct competitive market analysis to identify new business opportunities and respond to market dynamics.
• Customer Engagement & Support:
  • Serve as the primary liaison for assigned accounts, including hospitals, ASCs, teaching institutions, managed care organizations, and buying groups.
  • Build and maintain relationships with key opinion leaders, high-volume users, and decision-makers.
  • Coordinate surgical evaluations and be present during procedures to provide technical support and answer questions.
  • Educate surgeons and OR staff on the proper use and benefits of Bausch + Lomb technologies.
  • Deliver value by helping customers fully utilize the capabilities of advanced platforms such as Stellaris.
• Collaboration & Teamwork:
  • Work closely with regional team members, including Surgical Device Managers and other B+L representatives, to ensure cohesive sales strategies and customer support.
• Reporting & Administration:
  • Maintain accurate records of customer interactions, sales activities, product evaluations, and demos using Salesforce CRM.
  • Manage territory expenses, sample accounts, and consignments in accordance with company policies.
  • Complete all administrative tasks and training requirements as outlined by company standards.

Qualifications

• Bachelor’s Degree or equivalent experience (High School +10 yrs; Associate +6 yrs).
• Minimum 3 years of successful outside sales experience, preferably in ophthalmic, medical device, or surgical sales.
• Prior experience in surgical environments is preferred.
• Strong organizational, interpersonal, and communication skills.
• Ability to work independently in a remote field-based role.
• Proficiency in Microsoft Office and CRM platforms (Salesforce preferred).
• Strong financial acumen and analytical ability.
• Valid driver’s license with a clean driving record.
• This is a remote, field-based position that typically requires 25%–75% travel, which may include overnight stays depending on the size of the territory. Candidates must reside within the territory or within a reasonable commuting distance—by company vehicle—to the territory’s workload center.

Success Factors

• Self-motivated and results-driven with excellent time management.
• Ability to build positive relationships across diverse customer groups.
• Comfortable navigating new environments and adapting to changing priorities.
• Technically and strategically sound in capital equipment sales and integration.
• Physically able to perform job duties including travel, lifting sample boxes (up to 25 lbs), and standing for extended periods.

Benefits

• Employee Benefits: Bausch + Lomb