[Hiring] Supply Chain Services Manager @Arrow Electronics

Role Description

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world.

What You Will Be Doing at Arrow?

• Collaborate with sales teams to utilize Arrow’s supply chain and data services.
• Target VP-level+ customer influencers and decision-makers to differentiate Arrow from competitors.
• Report to EMEA Supply Chain Solutions Director.

Differentiated / Integrated Supply Chain Solutions

• Build detailed knowledge of Arrow’s high-end supply chain services portfolio.
• Use consultative questioning techniques to identify customer pain points and create bespoke solutions.
• Develop understanding of quantitative and qualitative approaches to support benefits statements.
• Increase Arrow’s share of the customer’s wallet.
• Collaborate with sales teams using tools like whitespace analysis.
• Build strategies to connect with customer influencers and decision-makers.
• Ensure solution designs meet financial objectives within acceptable periods.
• Hand off maintenance of implemented supply chain solutions to Sales and Business Process Excellence.

Supply Chain-as-a-Service

• Charge consulting fees to customers when necessary.
• Become the subject matter expert for Arrow’s fee-for-service portfolio.

Non-Core Services

• Manage the funnel of opportunities for the territory.
• Be the single point of contact for Arrow with customers while linking with specialist resources.
• Portfolio includes: Arrow Intelligent Solutions, Converge, Arrow Digital, Enterprise Computing Solutions, eInfochips, Arrow Capital Solutions, Arrow Supply Assurance, AE Petsche, Richardson RFPD, Silicon Expert, AGSCS, AMSS.

Dimensions

• Field-based and customer-facing role.
• Regular consultative selling at Director, Vice President, and C-Suite level.
• Territory consists of €500m+ of existing sales to all customer types.
• International travel as required.

Key Interfaces

• Sales Leaders and Regional Sales Managers within territory.
• Executive team (as required).
• Sales force (daily).
• Customer decision-makers (daily).
• Subject matter experts within Arrow Business Units.
• Business Process Excellence & Reporting Team (as required).
• IT (as required).

Qualifications

• Knowledge of electronic component industry with relevant supply chain and manufacturing practices.
• Experience of solution selling and influencing at executive level.
• Problem solving and creation of winning strategies.
• Fast learner.
• Project management and collaborative teamwork skills.
• English and Italian business proficiency is a must.

Benefits

• Comprehensive training in the newest technologies in the electronics industry.
• Stable employment based on permanent contract with a base salary and bonus scheme.
• Company car.
• Opportunity to work with a wide spectrum of companies and technologies that drive innovation.
• Real chances to grow inside a global, multicultural environment.

Company Description