[Hiring] Supervisor, Key Account Service Solution Sales @Agilent Technologies

Role Description

This role leads the SSD Key Account service solution sales team across Zhejiang and Jiangsu. The Supervisor is accountable for regional business performance, team capability and execution discipline, while guiding the team to:

• Deepen key-account engagement
• Improve renewal rates and service coverage
• Develop high-value solutions
• Expand Enterprise Services opportunities
• Coordinate cross-functional resources to deliver customer value

This role serves as both a business and people leader, accountable for:

• Translating company strategy into regional execution
• Building high-performing teams
• Expanding solution-based service business
• Strengthening strategic customer partnerships

Qualifications

• Bachelor's degree or above in Chemistry, Biology, Pharmacy, Food Science, Environmental Science or a related discipline
• 5+ years of sales experience in scientific instruments, life sciences, laboratory services or a related industry
• Demonstrated experience in sales team leadership, project leadership or sustained coaching; formal people-management experience is preferred
• Strong capability in strategic account management, solution selling, business planning and complex negotiation
• Ability to manage the business through data analysis, including pipeline, forecast, renewal, margin and risk management
• Strong leadership, coaching, cross-functional influencing and change-leadership skills
• Knowledge of key customers and market dynamics in Zhejiang and Jiangsu, including pharma, biopharma, CRO/CDMO, third-party testing and government laboratories, is preferred
• High ownership, customer focus and results orientation, with willingness to travel regularly across Zhejiang and Jiangsu
• Strong written and verbal communication skills in both Chinese and English, with the ability to present effectively to management

Requirements

• Lead the day-to-day management, target cascading, resource allocation, and performance delivery of the SSD Key Account Service Sales team across Zhejiang and Jiangsu
• Coach the team to develop and execute key-account plans, identify renewal risks, and advance strategic opportunities
• Identify, develop, and retain top talent through regular coaching, performance conversations, best-practice replication and development planning
• Set clear performance expectations, provide timely feedback, recognize strong performance, and address performance or capability gaps promptly and effectively
• Foster a high-standard, collaborative, customer-focused, and results-oriented team culture

Benefits

• This job has a full time weekly schedule
• Includes the option to work remotely
• Pay ranges are determined by role, level, and location
• Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training
• During the hiring process, a recruiter can share more about the specific pay range for a preferred location
• Pay and benefit information by country are available at: https://careers.agilent.com/locations