[Hiring] Strategic Sales Development Representative @DoorDash USA

Role Description

The Platform Account Development team drives adoption and growth of the DoorDash Commerce Platform across our SMB restaurant segment (≤150 locations). We partner closely with Account Management to understand each merchant’s first-party growth goals and activate the right mix of Commerce Platform solutions - including Online Ordering to accelerate their success. Our mission is to enable every SMB merchant with the tools to grow first party sales, deliver a unique guest experience, and save on costs in order to have a thriving business.

As a Strategic Sales Development Representative , you will support our Platform team – which focuses on helping merchants adopt DoorDash’s Platform solutions, such as Online Ordering and other growth products. In this role, you’ll own the early stages of the sales motion – engaging merchants through high-volume, targeted outreach to uncover needs, identify decision makers, and qualify interest in additional products. You’ll work closely with Account Development partners to generate and advance pipeline, ensuring opportunities are clearly scoped and positioned for deeper sales engagement.

You’ll engage both new and existing merchants with a thoughtful, consultative approach, tailoring outreach based on merchant context and solution fit. Your work will play a key role in supporting merchant growth by connecting partners with products designed to expand their relationship with DoorDash beyond the marketplace. This role is ideal for someone who thrives in fast-paced conversations, brings discipline and creativity to their outreach, and is excited to develop strong solution-selling fundamentals.

We expect this role to be flexible and will travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.

You're excited about this opportunity because you will…

• Identify, engage, and qualify high-potential merchants and key decision makers across your assigned accounts
• Conduct high-volume outbound outreach through calls (65+ per day), email, and other channels to surface interest in additional DoorDash solutions
• Partner closely with Account Development teammates to advance qualified opportunities and move expansion efforts forward
• Tailor messaging and discovery based on merchant needs, context, and solution fit
• Strengthen your skills in consultative discovery, value-based storytelling, and opportunity qualification
• Gain exposure to solution-selling and account development motions that support merchant growth beyond the marketplace

Qualifications

• 2+ years of experience in high-volume outbound outreach or sales development
• A track record of consistently meeting or exceeding activity and performance goals (daily, weekly, or monthly)
• Strong written and verbal communication skills, with the ability to engage merchants in thoughtful conversations
• A proactive, self-directed approach to problem solving and managing your work
• Creativity in outreach and messaging that sparks interest and opens doors
• The ability to help merchants understand the value additional DoorDash solutions can bring to their business
• Comfort navigating sales processes and tools in a fast-paced environment
• A willingness to learn quickly, adapt to change, and incorporate feedback to improve performance

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked and paid sick time accrued at 1 hour for every 30 hours worked.

Company Description

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.