[Hiring] Strategic Enterprise Relationship Manager @RELX

Role Description

We are seeking a Strategic Enterprise Relationship Manager to own and strengthen high-priority enterprise relationships within Nexis Solutions. In this role, you will:

• Develop trusted executive relationships.
• Build deep account understanding.
• Support adoption and value realization.
• Help customers achieve measurable business outcomes through long-term strategic partnerships.
• Manage complex enterprise relationships.
• Identify areas for growth.
• Orchestrate internal resources.
• Position Nexis as a valued long-term partner across key market segments.

Responsibilities

• Own a portfolio of strategic enterprise accounts, with accountability for revenue retention, account health, executive engagement, account strategy, opportunity identification, and long-term customer value.
• Build trusted relationships with senior executives and decision makers, including C-suite leaders, business unit leaders, CIOs, CTOs, CDOs, AI leaders, data leaders, strategy leaders, research leaders, communications leaders, and procurement stakeholders.
• Develop and execute strategic account plans that identify customer priorities, stakeholder maps, whitespace, competitive threats, AI/data use cases, adoption needs, expansion opportunities, and multi-year growth paths.
• Understand customer needs and use cases, helping customers see how trusted content, data, APIs, and AI-enabled workflows can improve decision-making, productivity, risk management, competitive intelligence, and business performance.
• Lead consultative, value-based account conversations that connect customer priorities to measurable business outcomes and long-term value.
• Identify and shape expansion opportunities across business units, functions, geographies, platforms, workflows, and stakeholder groups, partnering with internal teams to advance the most strategic opportunities.
• Monitor competitive threats, incumbent providers, emerging AI and data vendors, point solutions, and internal-build alternatives, while protecting account position and clearly articulating Nexis’ differentiated value.
• Lead renewal and account-level commercial discussions, including multi-year agreements, pricing and value conversations, and long-term partnership planning.

Qualifications

• 8+ years of experience owning and growing complex enterprise customer relationships in a strategic account management, enterprise relationship management, or commercially accountable customer success role.
• Proven ability to protect recurring revenue, strengthen account health, improve adoption and value realization, engage executive stakeholders, mitigate renewal risk, and identify growth opportunities within large, complex customer relationships.
• Demonstrated success engaging senior executives and complex buying committees across business, technology, data, strategy, procurement, and operational functions.
• Experience managing enterprise relationships beyond renewal administration, including account planning, stakeholder mapping, adoption improvement, risk mitigation, value realization, executive engagement, and opportunity identification.
• Strong consultative relationship-management skills, with the ability to connect customer business priorities to differentiated solutions and measurable outcomes.
• Commercial experience with complex enterprise account cycles, multi-stakeholder negotiations, multi-year agreements, procurement processes, and value-based conversations.

Requirements

• Work in a Way That Works for You: We promote a healthy work/life balance across the organization.
• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Benefits

• Numerous wellbeing initiatives.
• Shared parental leave.
• Study assistance.
• Sabbaticals.