[Hiring] Strategic Account Manager, Sales @Optura

Role Description

We are seeking a Strategic Account Manager to run a true hybrid book: part hunter, part farmer. You will own the complete sales cycle for emerging and mid-tier healthcare accounts and fixed-price pilots — and as those pilots convert to platform adoption, you will own the expansion, renewal, and growth of everything you land.

As one of our earliest go-to-market hires, you will work alongside our senior account executives on strategic accounts, help build our commercial playbook from the ground up, and have a clear path to a Senior Enterprise Account Executive seat. This is a role for someone who likes winning new logos and genuinely enjoys growing what they land — customers do not expand because we push harder; they expand because the value landed.

• Own growth and retention across a book of live customers, from initial pilot through platform adoption, expansion, and renewal.
• Build and work the expansion and upsell pipeline inside your accounts in partnership with the Strategic Account Director.
• Own the operational relationship: day-to-day owners, AI center-of-excellence leads, and the people using the platform every day.
• Partner with Forward Deployed Engineering and delivery to ground every expansion conversation in value customers have already realized.
• Build and hold relationships with Director and Vice President level sponsors across healthcare payer and provider organizations.
• Co-sell alongside Strategic Account Directors on shared accounts, carrying more of the relationship as it matures.
• Keep pipeline, forecasting, and CRM discipline honest across the landed book.
• Help build the early commercial playbook for how Optura grows accounts.

Qualifications

• 2+ years in B2B software, AI, or tech sales, account management, or customer success with a commercial number.
• Evidence of growing an existing account: expansion, upsell, or renewal you personally drove.
• Credibility with operators, not only signers. The people using the product trusted you.
• Comfortable saying what you don't know and going to find out.

Requirements

• Experience selling to healthcare payers, providers, pharmacy benefit managers, healthtech platforms, or life sciences organizations.
• Familiarity with enterprise AI platforms, large language model technologies, or healthcare data workflows.
• Understanding of healthcare regulatory frameworks, including HIPAA, HITRUST, or CMS guidelines.
• Strong outbound prospecting and storytelling capabilities.
• Experience operating in an early-stage or high-growth startup environment.
• Ability to translate technical concepts into clear business value.

Benefits

• Health, dental, and vision insurance.
• Generous paid time off.
• Opportunities for professional growth and development.