[Hiring] Strategic Account Manager @Davies

Role Description

The Strategic Account Manager at DTS is responsible for identifying and pursuing opportunities to expand the range of DTS products and solutions within existing client accounts. This role involves building strong client relationships, understanding client needs, and working collaboratively with internal teams to drive cross-selling initiatives. This role will report to the Director of Client Growth and play a critical role in achieving revenue growth targets.

• Build and maintain strong relationships with key stakeholders and decision-makers within client organizations.
• Meet or exceed sales targets and contribute to the overall revenue growth of DTS.
• Conduct regular meetings and touchpoints to understand client needs, challenges, and opportunities.
• Analyze client accounts to identify opportunities for cross-selling additional DTS products and solutions.
• Develop tailored strategies to introduce new products to existing clients, aligning with their business goals and needs.
• Prepare and present proposals, product demonstrations, and business cases to clients, highlighting the value and benefits of the new offerings.
• Negotiate terms and close sales, ensuring a seamless transition and implementation of new products.
• Work closely with the Client Success Team to gain insights into client satisfaction and dynamics.
• Collaborate with SMEs to provide clients with detailed product knowledge and technical expertise during the sales process.
• Maintain a robust sales pipeline, tracking opportunities from initial contact through to closure.
• Use CRM tools to document client interactions, manage sales activities, and monitor progress.
• Stay informed about industry trends, competitive landscape, and client needs to inform growth strategies and identify new opportunities.
• Track and report on key performance indicators (KPIs) related to client growth, sales activities, and revenue generation.

Qualifications

• Minimum of 5-7 years of experience in sales, account management, or business development, preferably within the technology sector.
• Proven track record of success in cross-selling and expanding client accounts.
• Strong sales and negotiation skills.
• Excellent relationship-building and client management abilities.
• Proficiency in using CRM software and sales analytics tools.
• Results-driven with a strong focus on achieving sales targets.
• Highly collaborative with the ability to work effectively in cross-functional teams.
• Strategic thinker with strong problem-solving skills.
• In-depth knowledge of sales strategies, account management, and cross-selling techniques.
• Ability to build and maintain strong relationships with key stakeholders and decision-makers.
• Strong analytical skills to interpret client data and market insights.
• Exceptional written and verbal communication skills.
• Proven ability to manage multiple clients and projects simultaneously, ensuring timely and successful outcomes.

Benefits

• Medical, dental, and vision plans to support your health and that of your family.
• A 401(k) plan with employer matching.
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.
• Paid holidays.
• Life insurance and short-term and long-term disability coverage.
• Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.
• Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.