[Hiring] Strategic Account Manager @Carrier

Role Description

This role requires the candidate to be able to identify service solution selling opportunities, work with key players within National & Regional Account customers and develop key strategic C-Level relationships with Service & Aftermarket customers who have a National / Regional presence. This role also requires the candidate to be able to collaborate across the North America Field Operations organization, the Strategic Account Team Leaders (Carrier Factory), and other Carrier Corporation National Leaders to drive growth within their assigned accounts.

As the Market Leader for Data Centers and Industrial, this candidate will act as the primary contact on all associated strategic customers and develop a professional relationship within their senior leadership with the purpose of understanding the customer needs and meets those within the bounds of contracted scope. Additionally, this role will support the daily interactions with our Strategic Account Data Center and Industrial Team and their customers in an effort to expand the relationship and grow our overall share of wallet.

Key Responsibilities

• Develop new business relationships with end-user clients while creating a business case to utilize Carrier Commercial Service and Aftermarket for service within their facilities and for replacement projects.
• Communication with end-user decision-makers including C-Level executives, VP of Operations, Directors of Facilities and Engineering professionals.
• Responsible to maintain/expand these relationships within assigned, existing client accounts as well as build new customer relationships. Act as a trusted advisor to customers.
• Prepares and negotiates complex sales contracts with a large number of accounts.
• Partner with the field sales and service team members, operations, branch and regional leadership as necessary.
• Interact well with Field Management and support their business growth targets.
• Work directly with building owners to improve system reliability, reduce energy consumption and improve the indoor environment.
• Create and implement strategic sales strategies to successfully position Carrier as the preferred supplier to secure targeted projects in a competitive environment.
• Manage current Carrier buying group relationships to maximize service and aftermarket sales.
• Effectively perform needs assessments, develop/coordinate sales proposals and estimates, and presentations.
• Prepare accurate and detailed sales activity reports, forecast reports, Sales Force updates and expense tracking.
• Participate in professional organizations to build a network of contacts to advance achievement of sales targets.
• Team sells with solutions partners to bundle solutions and expand Carrier participation in opportunities.
• Experience professional in National Sales Business Development Role. Participating in activities such as bids, trade shows, and customer relationship management.
• Responsible for representing the broader company's interests and building business relationships to enhance sales business development performance that align with companies mission, purpose and strategy.
• Responsible for collecting and analyzing market data to call on current and potential customers.
• Supports existing customer relationships and travel as necessary (estimated 30% travel).
• Works autonomously with limited oversight from manager.
• Coaches and reviews the work of field level professionals.
• Influences others regarding policies, practices and procedures.
• This role offers location flexibility within the United States, provided the candidate has convenient access to a major metropolitan airport.

Qualifications

• Bachelor's Degree and 5+ years of engineering, sales and/or business development experience in the HVAC, Industrial, or Data Center Industry OR High school/GED and 10+ years of technical sales and/or business development experience in the HVAC, Industrial, or Data Center Industry.
• Ability to travel 30% Domestically.

Preferred Qualifications

• Bachelor’s degree in engineering or business.
• MBA or a Master’s degree.
• Experience presenting to C-Suite level clientele.
• Has advanced knowledge of the Industrial and Data Center market and those customers we interact with.
• Requires high level of technical and financial expertise to effectively and independently assist field offices in selling Carrier Commercial equipment and service.
• Related professional certifications preferred.

Pay Range

The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 12 October 2026.