[Hiring] Strategic Account Manager @ResMed

Role Description

We are looking for a dynamic Strategic Account Manager to join our regional team. This person will be responsible for driving ResMed brand prescriptions and managing strong relationships with our company's key clients. The ideal candidate for this role would be located within a reasonable distance of Rochester and/or Syracuse New York. Relocation assistance is not available.

• Drive durable ResMed brand prescriptions, identify referral opportunities, and increase patient funnel by leveraging existing solutions.
• Develop and maintain solid relationships and engagement with clients to drive ResMed branded prescriptions as direct clinical and operational preference.
• Acquire a thorough understanding of client and patients’ needs to instill ResMed branded solutions from beginning to end of patient’s journey and to reduce fallout in the patient journey.
• Shift client’s clinical preference from diagnosis basis to patient’s long-term success.
• Plan and execute strategies with specialists to drive client adoption of ResMed branded solutions.
• Collaborate with support teams through sales process and long-term implementation of solution(s) using Customer Relationship Management (CRM) system.
• Professionally represent ResMed as the subject matter expert on the broad portfolio of products and solutions.

Qualifications

• 5+ years of sales experience plus a bachelor’s degree or equivalent experience.
• Prior top ranked medical device, business to business (B2B) or business to consumer (B2C).
• Exceptional sales, negotiating and closing skills.
• Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform.
• Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration.
• Motivated, execution and results focus with accountability for continuous improvement.
• Team player with strong work ethic and a can-do attitude.
• Ability to travel throughout territory as necessary to achieve results.

Requirements

• A data driven mindset to identify how to effectively increase customer funnel.
• Ability to interpret key data/reports to clinically and constructively increase shares.
• Analyze client data to understand patient and provider relationship to offer ResMed brand solutions.
• The ability to develop a strong business acumen, build trust and credibility with clients and gain their adoption to ResMed solutions and products as primary preference.
• Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs.

Benefits

• Comprehensive medical, vision, dental, and life insurance.
• AD&D, short-term and long-term disability insurance.
• Sleep care management.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Commuter benefits.
• 401(k) and Employee Stock Purchase Plan (ESPP).
• Employee Assistance Program (EAP) and tuition assistance.
• Flexible Time Off (FTO) and 11 paid holidays plus 3 floating days.
• 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.