[Hiring] Strategic Account Executive @PaceMate

Role Description

We are currently seeking a Strategic Account Executive responsible for owning the strategic, executive-level, and commercial partnership with high-value electrophysiology (EP), cardiology, and heart failure practices across enterprise hospital systems and IDNs. This role ensures PaceMate delivers measurable clinical, operational, and business value while driving long-term account growth, retention, and expansion.

The Strategic Account Executive operates above day-to-day operational support, focusing on:

• Executive alignment
• Strategic planning
• Escalation management
• Renewals and upsell opportunities

This role leads Quarterly Business Reviews, partners cross-functionally to resolve high-impact issues, and drives growth through upselling and strategic expansion. The Strategic Account Executive plays a critical role in:

• Strengthening customer loyalty
• Expanding enterprise adoption
• Generating references that support future sales growth and market expansion

Qualifications

• 3-5 years of experience in complex healthcare account management or healthcare enterprise SaaS
• 3-5 years of team management in healthcare
• Proven experience owning post-sale revenue, renewals, and expansion
• Strong executive presence with the ability to engage physicians, administrators, and senior leaders
• Experience working with hospital systems, IDNs, or large multi-site healthcare organizations
• Excellent communication and interpersonal skills
• Computer literate with Excel, Word, Adobe, PowerPoint
• Sales Management experience
• CRM/Cardiology Account Management Experience Required; EP experience strongly preferred

Requirements

• BA/BS or Equivalent 4-year Technical Degree
• Must have access to stable, reliable internet access
• You must reside within the geography of the territory
• You will be expected to travel between 50% - 70% of the time to fully perform your duties and responsibilities
• You must only work from within the contiguous United States
• If working from, residing at a location other than your legal address that PaceMate has on file, employee must inform IT and get approval to do so

Benefits

• Health and Prescription coverage
• Dental and Vision
• Long-Term and Short-Term Disability
• AD&D
• Flexible Spending Account
• Healthcare Savings Account
• 401k Retirement Savings
• Discount Program
• Employee Assistance Program
• Financial Wellness Program
• Paid Time Off
• Identity Theft Protection
• Legal Insurance
• Hospital Indemnity
• Critical Illness and Accident Coverage

Company Description

PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®.

• Industry’s only comprehensive cardiac remote monitoring solution
• Uniquely pairs device and EHR data
• Prioritizes patient care intelligently

Visit PaceMate.com to see how together—We never miss a beat.®