Role Description
As the Head of Pre-Sales/ Sr. Director of PreSales, you’ll lead and scale the pre-sales function across North America. You’ll architect scalable processes, mentor a growing team, and partner closely with Product, Post-Sales, and Engineering to deliver world-class technical and business outcomes for enterprise customers. This is a high-impact role reporting directly to the CRO, where you’ll set the standard for technical excellence, customer alignment, and operational rigor.
Key Responsibilities
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Build and lead a high-performing Pre-Sales organization focused on enterprise engagements.
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Develop scalable pre-sales processes, from discovery through proof-of-value and implementation alignment.
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Create and continuously refine demo scripts, POC frameworks, RFP/security questionnaire responses, and discovery methodologies so the team can execute consistently as the business scales.
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Serve as a trusted advisor to executive clients, helping them understand how the company’s platform integrates into complex enterprise environments.
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Collaborate cross-functionally with Sales leadership, Product, and Engineering to drive customer success and revenue growth.
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Partner with the CRO, CEO and leadership to define go-to-market strategy, revenue enablement, and customer-centric solutions.
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Drive process alignment between global teams, including a technical team based in India.
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Act as both a leader and player-coach, willing to jump into customer calls, demos, or escalations when needed. Own some of the key accounts.
Qualifications
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8+ years of experience in Pre-Sales, Solutions Engineering, or Technical Sales leadership for enterprise B2B SaaS.
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Proven experience managing and scaling Pre-Sales or Technical Services teams in fast-paced, startup or scale-up environments.
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Strong understanding of network security, cloud security, identity management, cybersecurity (ITDR, IAM, or related).
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Experience working with enterprise clients (5,000+ employees) and complex sales cycles.
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Technical fluency with APIs, system integrations, and DevOps principles (not hands-on coding, but capable of guiding implementation).
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Ability and willingness to travel internationally, including to India (2-3 times a year), for collaboration with technical teams.
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Exceptional leadership, process-orientation, and communication skills.
Nice to Have
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Has helped grow companies from Seed to Series B/C.
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Background in both Pre-Sales and Post-Sales management.
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Experience with tools like Salesforce, or CRM integrations.
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Former startup founder or early-stage builder mindset.
Compensation & Benefits
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OTE: $350K+ (Base + Bonus/Commission)
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Equity: Yes
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Benefits: Comprehensive health coverage, PTO.
Location
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Remote – East Coast (Central acceptable for exceptional candidates)
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Travel 20-30% required for key client engagements and international team collaboration.