[Hiring] Solutions Engineer @Atlassian

Role Description

• Partner with sales to engage in customer discovery, identifying business challenges and desired outcomes while mapping them to Atlassian’s value propositions and solutions.
• Identify opportunities for cross-product and solution expansion to maximize customer value.
• Investigate and understand client pain points to craft meaningful solutions.
• Act as a product expert, clearly articulating and demonstrating how Atlassian’s software drives collaboration and productivity.
• Deliver engaging demonstrations showcasing how Atlassian’s solutions empower teams and drive outcomes.
• Guide customers on best practices and implementation strategies to achieve success with Atlassian software.
• Build strong partnerships with sales counterparts to improve engagement and optimize the sales cycle.
• Gather customer feedback and competitive insights, sharing them with product teams to influence improvements.

Qualifications

• Bachelor’s degree or equivalent.
• 1-4+ years of experience in Presales, Solution Engineering, or working in customer facing roles for technology vendors or technology driven organizations.
• Deep knowledge of Atlassian’s product suite and ability to articulate its value in solving complex business challenges.
• Proven experience delivering impactful product/solution demonstrations and leading technical evaluations.
• Ability to identify solution expansion opportunities and align with customer goals.
• Highly organized, able to work in a fast-paced, ambiguous environment, balancing competing priorities and deadlines.
• Strong interpersonal and communication skills to influence technical and business stakeholders, with the ability to present to and persuade varied audiences.
• Collaborative mindset with a passion for solving problems and empowering customers, along with a “roll-up-your-sleeves” approach focused on execution and continuous improvement.

Benefits

• Wide range of perks and benefits designed to support you and your family.
• Health and wellbeing resources.
• Paid volunteer days.
• Additional offerings available at go.atlassian.com/perksandbenefits .

Company Description

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.