[Hiring] Principal Solutions Engineer @Atlassian

Role Description

Your future team

Our Solutions Engineering Team is comprised of people with backgrounds in pre-sales, consulting and engineering. We partner with the Enterprise Sales Team & Channel Partners to understand the needs of Atlassian's customers, strategise on enterprise sales cycles, provide value-based demonstrations and support Proofs of Value to ultimately allow our customers to unleash the potential of their teams.

In this role, you will:

• Conduct thorough customer discovery to assess challenges, business goals, and technical requirements, uncovering opportunities for cross-product and solution expansion aligned with Atlassian’s offerings.
• Deliver tailored, engaging product demonstrations that address customer objections, connect technical capabilities to business needs, and use storytelling techniques to align with the customer’s vision of success.
• Develop proof-of-concept environments and lead interactive workshops to showcase product features, workflows, and hands-on solutions aligned with customer goals.
• Continuously enhance technical expertise by staying updated on Atlassian’s roadmap, pursuing certifications, and refining pre-sales knowledge, product offerings, and sales processes.
• Collaborate with internal teams, account managers, and product stakeholders to drive transformation deals, identify growth opportunities, and ensure seamless communication and alignment with customer objectives.
• Build a robust understanding of competitors’ offerings to clearly articulate Atlassian’s differentiators in competitive scenarios.
• Experiment with innovative approaches to pre-sales activities, such as gamification or audience participation, to enhance customer engagement.
• Be fluent in French and English.

Qualifications

• Proven experience in sales engineering, with at least four years covering large strategic accounts.
• Experience communicating and presenting to senior stakeholders across various levels of an organization, including extensive engagement with executive leadership.
• You're proactive, passionate, and thrive on collaboration to drive meaningful results.
• Outstanding communication skills across oral, written, and presentation formats, paired with a knack for building genuine and lasting relationships.
• Curious, solutions-focused, and passionate about technology and empowering others through knowledge sharing.
• Bachelor's degree in Engineering, Computer Science, or a related field; MBA or advanced technical degree preferred.
• Willing and able to travel occasionally.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
• Health and wellbeing resources.
• Paid volunteer days.
• And so much more.

Company Description

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.