[Hiring] Solutions Advisor @Offsec Services

Role Description

The Senior Director of Solution Advisory for the Americas is a mission-critical role embedded within our Americas revenue organization. This individual is responsible for creating a high-impact Solution Advisory function that accelerates revenue growth, enhances customer experience, and drives technical credibility across the entire customer lifecycle—from pre-sales engagement through post-sales expansion.

You’ll define and execute an operating model that emphasizes enablement, process standardization, and deep alignment with Sales, Product, Customer Success, and Marketing.

What You’ll Do

• Process & Operational Excellence
  • Architect and implement scalable workflows across pre-sales (qualification, demos, POVs, workshops) and post-sales (technical handoff, onboarding, adoption, expansion)
  • Build a standardized pre-sales operating model with clear frameworks, playbooks, documentation, and tooling
  • Define, measure, and optimize performance metrics such as:
    • POC success rates
    • Pre-to-post sales conversion
    • Pre-sales utilization and coverage
    • Revenue influence and deal velocity
• Cross-Functional Responsibilities
  • Collaborate closely with sellers and Customer Success to support high-priority deals, strategic accounts, and enterprise expansion
  • Serve as a key voice of the field—feeding critical insights into Product, Engineering, Enablement, and Content teams to influence roadmap and messaging
  • Align with RevOps and Enablement to implement scalable frameworks that support team performance, onboarding, and readiness
• Customer & Market Engagement
  • Act as a technical thought leader and trusted advisor in customer conversations—evangelizing OffSec’s value proposition and guiding complex enterprise evaluations
  • Partner with Marketing to represent OffSec at industry events, speaking engagements, and customer webinars—reinforcing our role as the leader in cyber workforce development

Qualifications

• Proven success building processes that drive predictable performance, accelerate deal cycles, and improve customer outcomes
• Deep understanding of enterprise sales motions and how SEs operate in partnership with sellers, success teams, and product
• Strategic thinker with the ability to zoom out to architect scalable programs, and zoom in to close key opportunities
• Exceptional communication and leadership skills, with a track record of cross-functional influence
• Passion for cybersecurity, learning, and helping customers build world-class cyber training