[Hiring] Software Account Executive @Thryv

Role Description

At Thryv, we’re a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

This role is responsible for growing our presence across franchise locations, both within and outside our preferred vendor agreements, by driving brand awareness and increasing market penetration. The primary objective is to secure new clients, grow our SaaS footprint, and exceed defined sales quotas. The Software Account Executive conducts greater than 50% of their work outside of their home office.

• Meets with assigned leads in person to secure new SaaS clients by following established sales processes and employing a consultative approach.
• Provides tailored recommendations and solutions that address the client’s specific needs effectively.
• Establishes and maintains strong working relationships with key stakeholders within the franchises.
• Meets and exceeds sales quotas by driving brand awareness and generating leads through franchisee referrals, trade shows, associations, and by creating and leading webinars and formal presentations.
• Ensures customer satisfaction and retention throughout the sales process.
• Executes all defined operational processes and requirements with excellence (e.g., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

Qualifications

• Associate degree (or international equivalent) or equivalent experience, required.
• 4+ years of related experience, required.
• 3+ years of experience in outbound sales, required.
• For internal candidates, 1+ year of Sales Development experience required.
• 7+ years of related experience, preferred.
• Experience in selling paid search, digital performance marketing preferred.
• Experience in Enterprise-level sales, preferred.
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite.
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and experience building relationships.
• Time and organizational skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands.
• Ability to work both virtually and in person, effectively conducting sales presentations to groups of all sizes while following company-established processes and procedures.
• Proven track record of sales excellence.
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems.
• Driving between 50% and 75% of the time.
• Must be 18 years of age or older.
• Must successfully complete pre-employment screening process, as required.
• Must successfully complete any required training or orientation courses, as needed.

Benefits

• Life requires balance, so we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not.
• Work from anywhere – Thryv is a Remote First company!
• Competitive medical, dental, and vision plans, plus a wellness program with added incentives.
• 401(k) savings plan with company match and employee stock purchase plan.
• Continuing education benefits with tuition assistance programs.
• One week of paid time off at the end of the year, in addition to our standard paid time off policy.

Company Description

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win, and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

We support businesses across the U.S. and our team members are located across the country, and internationally. We operate as a work from anywhere company and believe this allows us to be more productive.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

• Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.
• Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen, and understand the ask.
• Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.
• Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.
• DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).
• Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.
• Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.