[Hiring] SMB Account Executive @Grafana Labs

Role Description

Grafana Labs is looking for an SMB Account Executive who will be responsible for prospecting and growing existing business across their assigned region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.

What You’ll Be Doing

• Identify new opportunities to expand Grafana usage within a set of current customers
• Meet and exceed individual quarterly and annual sales goals
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
• Cultivate sales through outbound prospecting and inbound leads
• Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Qualifications

• 1+ years of experience in software sales with a proven track record of exceeding targets in a competitive environment
• Results driven mindset with the ability to identify opportunities, drive deals forward, and deliver measurable results
• Excellent communication skills across all channels (in person, online, in writing) with the ability to build strong working relationships both in person and virtually
• Strong interest in observability and technical sales
• Self-starter mentality, thriving in fast-paced, high-growth environments where innovation and execution matter
• Experience with Salesforce, Gong, Quoting tools, and Zoominfo is preferred
• Familiarity with Command of the Message and MEDD(P)ICC sales methodologies is ideal

Requirements

• Compensation in the United States: OTE (On-Target Earnings) compensation range for this role is $135,000 - $143,000
• Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process
• All roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success

Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication - Expect open decision-making and regular company-wide updates.
• Innovation-Driven - Autonomy and support to ship great work and try new things.
• Open Source Roots - Built on community-driven values that shape how we work.
• Empowered Teams - High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways - Defined opportunities to grow and develop your career.
• Approachable Leadership - Transparent execs who are involved, visible, and human.
• Passionate People - Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.

Equal Opportunity Employer

Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.