[Hiring] Senior Surgical Account Manager @Bausch+Lomb Companies Inc.

Role Description

The Surgical Account Manager (SAM) is a strategic sales professional responsible for driving growth and customer engagement across assigned accounts. This role focuses on the promotion and sale of Bausch + Lomb’s surgical device portfolio, including:

• Intraocular lenses
• Viscoelastic solutions
• Capital equipment
• Disposables
• Accessories
• Standalone technologies

The SAM serves as the primary point of contact for ophthalmic surgeons and surgical staff, delivering clinical expertise, product education, and exceptional customer service.

Responsibilities

• Achieve and exceed territory sales objectives through strategic sales activities, including product demonstrations, evaluations, proposals, and in-services.
• Generate leads, develop sales proposals, and manage product demo evaluations and post-sale equipment in-services.
• Protect and grow core consumable business through equipment conversions and product/service/technology innovation.
• Conduct competitive market analysis to identify new business opportunities and respond to market dynamics.
• Serve as the primary liaison for assigned accounts, including hospitals, ASCs, teaching institutions, managed care organizations, and buying groups.
• Build and maintain relationships with key opinion leaders, high-volume users, and decision-makers.
• Coordinate surgical evaluations and be present during procedures to provide technical support and answer questions.
• Educate surgeons and OR staff on the proper use and benefits of Bausch + Lomb technologies.
• Deliver value by helping customers fully utilize the capabilities of advanced platforms such as Stellaris.
• Work closely with regional team members, including Surgical Device Managers and other B+L representatives, to ensure cohesive sales strategies and customer support.
• Maintain accurate records of customer interactions, sales activities, product evaluations, and demos using Salesforce CRM.
• Manage territory expenses, sample accounts, and consignments in accordance with company policies.
• Complete all administrative tasks and training requirements as outlined by company standards.

Qualifications

• Bachelor’s Degree or equivalent experience (High School +10 yrs; Associate +6 yrs).
• Minimum 3 years of successful outside sales experience, preferably in ophthalmic, medical device, or surgical sales.
• Prior experience in surgical environments is preferred.
• Strong organizational, interpersonal, and communication skills.
• Ability to work independently in a remote field-based role.
• Proficiency in Microsoft Office and CRM platforms (Salesforce preferred).
• Strong financial acumen and analytical ability.
• Valid driver’s license with a clean driving record.

Requirements

• This is a remote, field-based position that typically requires 25%–75% travel, which may include overnight stays depending on the size of the territory.
• Candidates must reside within the territory or within a reasonable commuting distance—by company vehicle—to the territory’s workload center.

Benefits

• Starting pay for this role is between $90,000.00 and $120,000.00.
• U.S. based employees may be eligible for short-term and/or long-term incentives.
• Eligible to participate in medical, dental, vision insurance, disability and life insurance.
• 401(k) plan and company match.
• Tuition reimbursement program (select degrees).
• Company holidays and well-being benefits.
• Eligible to receive sick time, floating holidays, and paid vacation.