[Hiring] Senior Solutions Engineer @SS8 Networks

Role Description

We’re looking for a customer-facing Senior Solutions Engineer to support sales of SS8’s portfolio across Law Enforcement (LEA), Intelligence Community (IC), and Communications Service Providers (CSPs) across the APAC region. This role sits at the intersection of deep technical expertise and strategic sales—translating complex mission needs into deployable, scalable solutions.

As a highly skilled Senior Solutions Engineer, you will leverage your expertise to deliver pre-sales engineering support as a subject matter expert. This role involves extensive engagement with customers and partners, ensuring the highest technical and professional standards while upholding SS8’s customer-first approach. You will serve as the primary technical representative to customers, articulating SS8’s solution capabilities and playing a key role in influencing customer decisions and successful solution adoption.

You’ll partner closely with sales, product, and delivery teams to drive technical wins, shape customer architectures, and ensure SS8 solutions align with operational and compliance requirements.

Qualifications

• 7+ years in solution and systems engineering, sales engineering, network engineering, or solution architecture.
• Demonstrated ability to design and size high-capacity, high-performance, mission-critical systems.
• Strong understanding of telecom network architectures and signaling protocols:
• 3G, 4G LTE/EPC, and 5G Core
• IMS, VoLTE, VoIP
• IP networking (routing, switching, protocols)
• Experience with lawful intercept frameworks and systems.
• Solid understanding of data flows, packet capture, and network-based data collection.
• Experience supporting or working with:
• Law Enforcement Agencies (LEA)
• Intelligence Community (IC)
• Telecommunications Service Providers (CSPs)
• Exposure to OSINT, location intelligence, or analytics platforms is a strong plus.
• Hands-on experience with virtualization and/or cloud-native environments.
• Solid knowledge of databases and storage systems.
• Understanding of compliance, regulatory, and legal considerations in telecom and surveillance environments.
• Proven ability to run technical sales cycles and close complex deals. Experience responding to RFPs/RFIs and building technical proposals.
• Strong presentation and demo skills.
• Excellent verbal and written communication skills, with significant experience engaging directly with customers.
• Highly professional, detail-oriented, and analytical, with the ability to operate independently and take initiative.
• Capable of contributing as a key member of the technical leadership team.
• Ability to simplify complex systems without dumbing them down.
• Comfortable pushing back on unrealistic customer expectations.
• Strong communication across technical, operational, and executive audiences.
• Self-driven, adaptable, and able to operate in ambiguous environments.

Requirements

• Experience with big data platforms (Hadoop, Spark, Elasticsearch).
• Knowledge of AI/ML applications in intelligence or telecom analytics.
• Cloud experience (AWS, Azure, or private cloud deployments).
• 50% typical travel, 75% peak.

Benefits

• Join a company where your ideas, expertise, and ambition can make a real difference.
• At SS8, we're committed to fostering a culture of collaboration, innovation, and continuous growth.
• Whether you're developing new solutions, supporting customers, or driving business success, you'll be part of a team that values your contributions and invests in your future.

Company Description

SS8 helps make societies safer by extracting, analyzing, and visualizing critical intelligence for law enforcement, intelligence agencies, and emergency services. Our solutions enable mobile network operators to achieve regulatory compliance with minimum disruption, time, and cost. SS8 is trusted by the largest government agencies, communications providers, and systems integrators globally.