[Hiring] Senior Solutions Consultant I @Bloomreach

Role Description

Do you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Senior Solutions Consultant I, you would be one of the trusted advisors in a high-energy, high-performance sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy across Bloomreach’s agentic personalization platform, including our solutions for ecommerce search & merchandising and cross-channel marketing automation, all powered by Loomi AI.

We strive to lay strong foundations in our sales cycles to establish long-term partnerships between Bloomreach and our customers. This role will be supporting the Americas (US, Canada, LATAM). We’re looking for an experienced team member to help shape the tools & processes needed to support Bloomreach’s continued expansion in this market.

Key Responsibilities

• Assume the role of Bloomreach platform and solutions expert to support the Sales team in a pre-sales capacity.
• Support the Sales team with tailored product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on driving value through AI-powered search, product discovery, merchandising, and cross-channel marketing experiences, all powered by Loomi AI.
• Partner with Account Executives to develop account strategy and execution across the sales cycle, assisting with activities such as client discovery, product demos, RFPs, and sandbox/POCs.
• Qualify, design, and demo solutions across ecommerce search & merchandising, onsite experiences, and cross-channel marketing campaigns, including combined platform storylines in complex deals, acting as an industry & showcase expert for partners, customers, and prospects.
• Conduct scoping meetings and create technical implementation plans to ensure data and use case needs are properly mapped to the platform’s capabilities.
• Understand client priorities, challenges, and objectives as part of client discovery.
• Stay updated on the latest features and capabilities of Loomi AI, our agentic platform for personalization, and the apps it powers; from ecommerce search and merchandising to marketing automation and conversational experiences, and educate clients & partners on how to leverage these for their benefit.

Qualifications

• 3-5 years of relevant experience in Presales, preferably in SaaS or marketing.
• Experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process.
• Understands basic concepts of Machine Learning and AI, CDPs, marketing automation, and analytics.
• Is comfortable presenting on technical subjects, including to non-technical audiences.
• Have industry experience in retail, e-commerce, marketplace, or D2C brands.
• Has development experience in HTML, CSS, JS and web technologies.
• Some proficiency with APIs and integrations, and the ability to work closely with client IT teams.
• Excellent problem-solving skills and the ability to design solutions that meet complex business requirements.
• Strong communication and presentation skills.
• A commitment to continuous learning and staying updated on the latest industry trends and technologies.

Preferred Qualifications

• Expertise with frontend programming languages (JS/HTML/CSS) and templating languages (e.g. Jinja, Liquid) also a plus.
• Experience with ecommerce search and merchandising workflows (e.g., relevance tuning, ranking rules, navigation, search KPIs) and with cross-channel marketing and personalization (e.g., email, SMS, onsite experiences).

Compensation

The on-target-earnings range for this position is $160,000-$215,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional Benefits

• Health care including medical, dental, and vision insurance.
• 401k Plan with employer contribution.

Culture

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes.
• Defined 5 values and 10 underlying key behaviors that we strongly believe in.
• Flexible working hours to accommodate your working style.
• Virtual-first work with several Bloomreach Hubs available across three continents.
• Company events to experience the global spirit of the company.
• Encouragement and support for employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.
• Stellar ratings on Glassdoor (4.4/5) and Comparably (4.9/5).

Personal Development

• People Development Program with workshops on various topics run by experts from inside the company.
• Access to a communication coach for work-related communications & decision-making challenges.
• Managers encouraged to participate in the Leader Development Program for essential leadership skills.
• $1,500 professional education budget on an annual basis for education products.

Well-being

• Employee Assistance Program with counselors for non-work-related challenges.
• Subscription to Calm - sleep and meditation app.
• ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter.
• Facilitation of sports, yoga, and meditation opportunities.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.

Compensation

• Restricted Stock Units or Stock Options based on role, seniority, and location.
• Participation in the company's success through the company performance bonus.
• Employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• Celebration of work anniversaries - Bloomversaries!

Excited? Join us and transform the future of commerce experiences!