[Hiring] Senior Sales Compensation Analyst @Jamf

Role Description

The Senior Sales Compensation Analyst drives the day-to-day sales compensation operations for Jamf's global sales organization and serves as the technical and modeling lead for the team. This role supports monthly commission controls, commission platform administration, and commission plan modeling. The Senior Sales Compensation Analyst works closely with Finance, Sales Leadership, Sales Operations, Legal, and HR to design plans that motivate our sales teams and keep incentive costs predictable.

What you can expect to do in this role:

• Own the monthly commission close and annual plan calendar, setting priorities across controls, CaptivateIQ updates, and model deadlines.
• Serve as a primary hands-on resource for CaptivateIQ (CIQ) administration, configuring and maintaining plan logic, data imports, crediting rules, and attribute and hierarchy mappings, and testing all changes before release.
• Resolve commission inquiries and disputes, reporting monthly inquiry metrics to improve plans, communications, and training.
• Support the sales compensation exception (SSE) review process and ticket resolution, including windfall and off-cycle compensation cases. Prepare formal compensation treatment memos for leadership.
• Build and maintain reporting and forecasting tools and serve as the primary sales compensation data partner to Revenue Operations, including Domo dashboards, source data validation, and plan rule documentation.
• Build and maintain multi-scenario Excel models that evaluate plan structures (quota credit, accelerators, quota amplifiers, gates, and caps) against incentive cost, rep earnings, attainment distribution, and quota-to-OTE ratios.
• Support the annual sales compensation plan proposal by validating assumptions against prior-year actuals, tying model outputs to leadership materials, and contributing recommendations to Finance and Sales leadership.
• Serve as a mentor and help train junior analysts on CaptivateIQ, plan modeling, and audit procedures. Support the Senior Manager in onboarding new team members.
• Develop field-facing communications, including plan documents, FAQs, talk tracks, and office hours materials, that explain plan mechanics and changes to sales leaders and reps, and present complex analysis to executives.
• Identify and implement process improvements that increase accuracy, automate repeatable work, and strengthen controls over compensation operations, including SOX-relevant processes.

Qualifications

• Minimum of 5 years of experience in Total Rewards, sales compensation, or incentive compensation, including direct experience with commission plan modeling (Required).
• Working knowledge of SQL for extracting and validating commission data and experience with Python or openpyxl for file processing or validation (Required).
• Understanding of financial controls and audit requirements, including SOX and familiarity with commission accounting under ASC 340-40 (Required).
• Sound judgement and discretion with confidential compensation matters (Required).
• Demonstrated analytical skills and attention to detail across multiple files and presentations before sign-off (Required).
• Advanced, hands-on proficiency with CaptivateIQ or a comparable incentive compensation platform, including configuring incentive plans, building calculation logic, managing data loads, and troubleshooting calculation results (Preferred).
• Excel modeling skills, including multi-scenario models with built-in validation checks, checks and testing for unintended outcomes such as windfalls or plan gaming (Preferred).
• Working knowledge of sales compensation plan design, including quota setting, accelerators, decelerators, caps, gates, multipliers, SPIFs, and kickers along with sales alignment and territory planning (Preferred).
• Working knowledge of the Salesforce and Workday data structures used in sales compensation, such as opportunities, bookings, quotas, territories, and organizational hierarchies (Preferred).

Requirements

• 4 Year / Bachelor's degree in Finance, Accounting, Economics, or other business-related field (Required).
• A combination of relevant experience and education may be considered.

Benefits

• Named a 2025 Best Companies to Work For by U.S. News.
• Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being.
• Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z.
• Named one of Forbes Most Trusted Companies in 2024.
• Named a 2024 Best Companies to Work For by U.S. News.
• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families.
• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®.
• Named a 2024 Best Technology Company to Work For by U.S. News.
• Volunteer time off allows employees to support and give back to our communities.
• Encouragement to simply be you and value different perspectives.