[Hiring] Senior Representative - Veterinarian Equipment Specialist @Cencora

Role Description

The Equipment Specialist, working under the direction of the Director of Sales – Medical Technology, is responsible for capital equipment sales and technical assistance for both MWI customers and MWI sales staff.

• Responsible for responding to inquiries from sales associates and customers to assist in the difficult process of purchasing and implementing capital equipment.
• Responsible for managing sales regions as the equipment ambassador. Identify needs and opportunities to grow sales of equipment.
• Act as the primary point of contact in directing the MWI sales staff as to what equipment sales resources are available and how to best access these resources.
• As needed, assist in special projects assigned by team leadership.
• Be or assist as project managers for veterinary hospital new builds, remodels, renovations or relocations as assigned.
• Other duties as directed by Sales director.

Qualifications

• High School Diploma/GED or equivalent experience required.
• 3+ years of experience in inside sales, customer service, call center sales, order management, or a related field required.
• Certification in customer service or contact center operations, or equivalent preferred.
• Associate’s degree in veterinary technology or bachelor’s degree in an animal health field is preferred but not required.
• Three or more years’ experience working in a veterinary clinic or two or more years in a call center environment with an animal health products distributor or manufacturer is necessary.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook is needed.
• Experience with CRM Salesforce is desirable.

Requirements

• Speak Effectively: Speaks effectively in individual or group situations including appropriate nonverbal communications.
• Customer Service: Is customer oriented, sensitive and responsive to customer needs and priorities.
• Know the Customer and the Market: Knows customers in the market territory and keeps up to date on key competitors.
• Build Quality Service: Defines quality service based on customer needs, wants, expectations and profitability.
• Know the Product: Displays knowledge and proficiency in explaining, selling, and administering products.
• Maintain Technological Expertise: Keeps informed of technological advances affecting the industry.
• Demonstrate Interpersonal Skills: Communicates in an open, straightforward, honest and respectful style.

Benefits

• Medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
• Support for working families, including backup dependent care, adoption assistance, infertility coverage, and family building support.
• Behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs, professional development resources, and mentorship opportunities.
• Participation in employee resource groups and volunteer activities.

Company Description

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.