[Hiring] Senior Regional Sales Enablement Manager @Genesys

Role Description

Be the one building AI-powered experiences where they matter most. The Regional Sales Enablement Partner - APAC (RSEP) is a sales practitioner and enablement leader responsible for the readiness, coaching, and performance of Genesys' APAC field and partner sales organization.

• Builds trusted relationships with regional sales leaders and cross-functional partners to diagnose performance gaps.
• Designs and facilitates coaching, training, and readiness programs to close performance gaps.
• Comfortable in live coaching conversations and advising senior leadership on regional go-to-market priorities.
• Applies sales methodology expertise, data, and AI-enabled tools to sharpen judgment and scale impact.
• Engages directly with sellers, managers, and leaders in the field to coach and diagnose performance gaps.
• Part of a global enablement team, tailoring and localizing programs for APAC's markets, languages, and selling motions.

Qualifications

• 5+ years of experience working with Sales team (technology/SaaS strongly preferred).
• 5+ years in sales enablement, coaching, or sales performance roles.
• Bachelor's degree or equivalent experience.
• Proven track record coaching and developing sellers and front-line sales managers.
• Strong facilitation skills for in-person and virtual sessions across diverse APAC audiences.
• Deep fluency in enterprise sales methodology (e.g., MEDDPICC, Command of the Message, Value Selling).
• Demonstrated credibility as a trusted advisor to sales leadership and cross-functional partners.
• Data-driven approach — comfortable analyzing pipeline, conversion, and performance data.
• Experience in a cloud/SaaS company supporting complex sales motions.
• Experience operating as part of a global, matrixed enablement team.
• Comfort leveraging AI-enabled tools for coaching preparation and performance analysis.
• Proficiency with the sales and enablement tech stack and standard business tools.
• Self-motivated, organized, and effective at managing multiple priorities.
• Fluency in languages outside of English a plus, particularly APAC regional languages.

Requirements

• Deliver 1:1 and team-level coaching to reinforce methodology and close skill gaps.
• Facilitate engaging, high-impact enablement sessions, including role-play and certification workshops.
• Support new hire ramp to accelerate time-to-productivity.
• Design and deliver skills-based training aligned to critical moments in a seller's day.
• Serve as a trusted advisor to APAC sales leadership and cross-functional partners.
• Build strong relationships with regional stakeholders to pinpoint knowledge and skills gaps.
• Represent APAC's needs to the global enablement team.
• Tailor and localize globally-built enablement programs for APAC's markets.
• Own the quarterly readiness plan for APAC field and partner sales.
• Feed regional field insight back into the global team.
• Apply AI-enabled tools to accelerate content localization and personalize coaching plans.
• Partner with Sales Ops/RevOps to track coaching and enablement impact.
• Report enablement and coaching impact to leadership in clear, data-backed terms.
• Exercise sound judgment and professionalism in relationships with stakeholders.
• Contribute to broader Enablement Team initiatives.
• Travel: ~20% (key meetings/events + Annual Sales Kickoff).
• Remote, or based near a Genesys office, as required.

Benefits

• Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide.
• Flexible ways of working designed to help people do their best work.
• Build future-ready skills through mentorship and learning programs.
• Benefits include paid volunteer time, August Free Fridays, and well-being resources.
• Genesys is Great Place to Work® certified in 17 countries.