[Hiring] Senior Manager - Pre Sales @Primer.io

Role Description

• Leading and growing the pre-sales SE team. You'll hire, coach, and set a high bar for both technical and commercial craft.
• Getting into the biggest deals yourself. You'll join the discovery calls, architecture sessions and exec conversations that bring real value to your merchant interactions.
• Owning how we sell technically: discovery, demo standards, POCs and RFPs, so every SE runs a deal the same sharp way.
• Partnering with Sales leadership on pipeline, forecast and deal strategy. You'll know where the technical risk sits in every opportunity and how to clear it.
• Building business cases a merchant's CFO will sign off on. Auth rate uplift, cost savings and resilience, told as one clear story.
• Acting as the voice of the merchant inside Primer, turning patterns from the field into sharp input for Product.
• Defining how we measure SE impact on win rate and deal velocity, and using that to decide where the team spends its time.

Qualifications

• Experience leading a pre-sales or Solutions Engineering team in the payments industry, B2B SaaS or infrastructure.
• A strong emphasis and track record hiring and developing Solution Engineers.
• Experience applying MEDDPICC throughout your SE playbooks.
• Deep technical fluency. You can whiteboard an API integration, talk through SDKs, webhooks and auth flows, and hold your own with a merchant's engineering team.
• Real commercial instinct. You've shaped and closed complex enterprise deals and can tie technical wins to revenue.
• Confidence at exec level, with merchant leadership and internally.
• You've built structure around a pre-sales function, not just run one that already existed.

Requirements

• A typical interview process includes:
• An initial intro call with a Talent Partner
• An interview with the Hiring Manager
• Challenge Stage - Contextualised to the role
• A final, values-alignment interview

Benefits

• 🌍 We are fully remote and globally distributed; and have been since day one
• 💰 Competitive share options
• 🌴 Uncapped holiday, with 25 days minimum to be taken
• 🗣️ Co-working space access across major cities
• 📅 Workations & Company Retreat
• 💻 The best equipment for your role
• 🏠 £500 towards your home office setup
• 🔎 Generous learning budget
• 🏥 Private Medical Insurance
• 📈 A broad set of additional perks and benefits (depending on location)