[Hiring] Senior Manager, Global Commercial Operations and Enablement @Parexel

Role Description

We are seeking a Senior Manager, Global Commercial Operations and Enablement, to join our team in a remote capacity. As a Senior Manager, Global Commercial Operations and Enablement, you will drive operational excellence and strategic enablement across our global Inside Sales and commercial teams. This role is essential to advancing our commercial effectiveness, supporting business development objectives, and enabling our teams to deliver exceptional client value. You'll serve as the operational and strategic backbone of our Inside Sales organization, partnering with cross-functional teams to design and execute processes, campaigns, and enablement programs that accelerate business growth.

You'll join a fast-paced, growth-oriented environment focused on making a meaningful impact through:

• Sales operations optimization
• Global enablement strategy
• Commercial campaign execution

With diverse teams and continuous learning opportunities, the Senior Manager, Global Commercial Operations and Enablement can explore career paths and expand skills across commercial strategy and operations.

Qualifications

• Expertise in sales operations, CRM management, and commercial enablement strategy
• Experience designing and executing sales processes, campaigns, and enablement programs that drive measurable business results
• Strong proficiency with Salesforce, sales enablement platforms, and commercial intelligence tools
• Proven ability to collaborate across functions and communicate clearly with senior stakeholders
• Strategic thinking balanced with hands-on execution capability and attention to detail
• Comfort working in a global, matrixed environment with the ability to manage multiple priorities simultaneously
• Understanding of the CRO and life sciences commercial landscape, including biotech and pharmaceutical client segments

Requirements

• Bachelor's degree in Business, Life Sciences, Marketing, Communications, or a related field
• Minimum 6-8 years of experience in sales operations, commercial enablement, or business development within a CRO, life sciences, or related professional services environment
• Demonstrated experience designing and implementing sales operations processes and enablement programs
• Proficiency in Salesforce CRM, including pipeline management, reporting, and administration
• Experience with sales enablement platforms such as Highspot
• Familiarity with commercial intelligence platforms including LinkedIn Sales Navigator, Zymewire, Citeline, and Pitchbook
• Proficiency in MS Office/365 including Excel, PowerPoint, and Teams
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
• Effective verbal and written communication skills, including the ability to present to senior stakeholders

Preferred Qualifications

• Master's degree or MBA
• Relevant certifications in sales enablement, CRM administration, or project management (e.g., Salesforce Administrator Certification, PMP)
• Working knowledge of sales engagement automation tools such as SalesLoft and/or Gong
• Prior people management or team leadership experience
• Knowledge of the CRO industry and clinical development services landscape
• Experience planning and managing industry events and conferences in a commercial context

Benefits

• Health, Vision & Dental Insurance
• Tuition Reimbursement
• Vacation/Holiday/Sick Time
• Flexible Spending & Health Savings Accounts
• Work/Life Balance
• 401(k) with Company match
• Pet Insurance

Compensation

The potential base pay range for this role is $115K – 120K. The actual salary offered may vary within this range based on several factors, including the position and level offered, skills, education, training, experience, professional achievements, and location.

Some roles may also be eligible for additional incentives, bonuses, or other compensation programs. Our Talent Acquisition team will provide details on applicable bonus plans or incentive structures for eligible positions.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.