Role Description
The Senior Manager is a crucial member of the Retail Client Insights team. The ideal candidate would need to have a high degree of autonomy and problem-solving capabilities, paired with an innovative and analytical mind. Ability to multi-task, along with superb organizational and interpersonal engagement skills are also critical to deliver all-round excellent service to the Retail client. Your end goal will be helping our client grow their business while identifying opportunities to drive revenue for Circana.
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Drive Client Growth:
Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
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Deliver Insight-Led Solutions:
Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
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Collaborate Cross-Functionally:
Partner with internal teams (e.g., Client Services, Product, and Analytics) to deliver integrated solutions and ensure client success.
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Maintain Industry Expertise:
Stay current on trends in general merchandise to position Circana as a thought leader and trusted advisor.
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Build Strategic Relationships:
Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
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Utilize Sales Tools and Platforms:
Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
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Champion Client Success:
Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
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Support Innovation and Feedback:
Provide market feedback to internal teams to help refine offerings and contribute to product development.
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Advanced Analytic Skills:
Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.
Qualifications
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3-5 years of experience with syndicated data, analytics, account management, or related fields.
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Retail experience and/or General Merchandise experience is preferred.
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Excellent knowledge of Excel, PowerPoint and Word, and ability to mine large amounts of data.
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Effective team player and proven ability to work remotely as well as with clients across virtual and diverse teams.
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Strong project and workload management and proactive management of internal and external stakeholder expectations.
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Ability to engage in a consultative manner with clients at all levels when helping solve/manage deliverables and critical business challenges.
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Effective communication and interpersonal skills with the ability to adapt communication style to the audience and the ability to understand and respond to another’s point of view.
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Demonstrated resilience and sound judgment in dealing with business and corporate challenges and change.
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Strong commercial acumen and appreciation of contractual obligations.
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Knowledge of Unify is a plus.
Requirements
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Stay Curious: Being hungry to learn and grow, always asking the big questions.
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Seek Clarity: Embracing complexity to create clarity and inspire action.
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Own the Outcome: Being accountable for decisions and taking ownership of our choices.
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Center on the Client: Relentlessly adding value for our customers.
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Be a Challenger: Never complacent, always striving for continuous improvement.
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Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
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Commit to each other: Contributing to making Circana a great place to work for everyone.
Benefits
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This job is also eligible for bonus pay.
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We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.