Role Description
As a Senior Channel Account Manager for our newest acquired brand: HCSS, you will manage and grow strategic relationships with channel partners, distributors, VARs, systems integrators, and resellers to drive the adoption and revenue growth across the construction and field-intensive industries.
Qualifications
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Direct experience with HCSS or partner sales within a field such as construction, safety, compliance, operations, estimating, project management, or other field-based solution.
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7+ years of experience in channel sales, partner management, enterprise software, construction technology, construction operations, or a related field.
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Strong understanding of construction technology and field-based workflows.
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Proven experience developing and executing channel strategies with VARs, distributors, systems integrators, or technology partners.
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Strong understanding of SaaS technology, cloud applications, automation, and emerging AI/MCP technologies.
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Familiarity with AI-enabled applications, agentic workflows, APIs, integrations, and Model Context Protocol (MCP).
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Demonstrated ability to build markets, develop partner ecosystems, and generate revenue through strategic partnerships.
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Experience managing complex sales cycles involving multiple stakeholders and decision-makers.
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Excel at operating in a high-growth or evolving technology environment where processes, programs, and channel strategies are still being developed.
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Proficient in Salesforce, Microsoft Office, and other sales and partner-management tools.
Requirements
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Build and maintain strong relationships with strategic channel partners, distributors, VARs, systems integrators, and resellers.
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Develop joint business plans that drive revenue growth and partner productivity.
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Recruit, develop, enable, and grow partners capable of selling and supporting SiteDocs, GoCanvas, and HCSS.
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Establish executive relationships with key strategic partners.
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Help partners expand from individual product sales into broader Construction Solutions opportunities.
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Identify new opportunities across construction, infrastructure, utilities, industrial, energy, heavy civil, and other field-intensive industries.
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Help partners identify target customers, ICPs, and relevant business challenges.
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Develop strategies to expand SiteDocs, GoCanvas, and HCSS within existing partner accounts and territories.
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Identify opportunities to introduce additional Construction Solutions into existing customer relationships.
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Maintain a strong working knowledge of SiteDocs, GoCanvas, and HCSS.
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Understand customer requirements and determine the appropriate solution based on their business needs.
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Position solutions around customer outcomes rather than individual product features.
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Identify cross-sell, expansion, and new-logo opportunities.
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Demonstrate how digital construction solutions can replace manual processes and improve field productivity, safety, compliance, and operational performance.
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Help partners understand when SiteDocs, GoCanvas, HCSS, or a combination of solutions best addresses a customer's requirements.
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Develop and deliver partner training covering product positioning, ICPs, discovery, demonstrations, competitive differentiation, and sales plays.
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Enable partner sales, presales, professional services, implementation, and support teams.
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Help establish partner certification and competency programs.
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Develop scalable onboarding and enablement resources across the Construction Solutions portfolio.
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Help partners build the capabilities required to successfully sell multiple Construction Solutions.
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Work with partners to develop the capabilities required to configure, implement, integrate, and support SiteDocs, GoCanvas, and HCSS.
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Develop repeatable partner services models that improve customer success and partner profitability.
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Coordinate with internal Professional Services and Support teams when needed.
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Help partners identify implementation, integration, and services opportunities associated with Construction Solutions.
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Help partners understand how AI, automation, APIs, integrations, and Model Context Protocol (MCP) can extend construction technology.
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Identify opportunities to automate manual field, safety, compliance, estimating, project management, and workflow processes.
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Identify opportunities to connect construction data with ERP, HR, project management, financial, and other business systems.
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Help partners identify emerging AI-enabled use cases across the Construction Solutions portfolio.
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Build and manage a healthy channel pipeline through partner-generated opportunities, joint account planning, campaigns, and strategic accounts.
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Maintain accurate forecasting and pipeline reporting.
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Establish partner revenue and pipeline targets and monitor performance.
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Develop strategies to increase partner productivity and pipeline conversion.
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Work with direct sales teams and partners on strategic opportunities.
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Establish appropriate engagement models, account ownership, and rules of engagement.
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Support complex sales opportunities involving multiple stakeholders and customer organizations.
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Identify opportunities to expand individual product opportunities into broader Construction Solutions engagements.
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Maintain a strong understanding of construction technology, safety, compliance, field operations, estimating, project management, and workflow automation.
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Monitor competitive solutions and market trends.
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Translate customer and partner feedback into actionable channel strategies.
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Identify emerging market opportunities for HCSS or a similar portfolio.
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Collaborate with Sales, Marketing, Product, Professional Services, Customer Success, Support, and Enablement teams.
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Represent the voice of the channel within the organization.
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Coordinate internal resources to maximize partner and customer success.
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Work collaboratively across the broader Construction Solutions portfolio.
Benefits
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People-focused, entrepreneurial culture with the backing of a stable, global, corporate entity β The Nemetschek Group.
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Competitive compensation and benefits package.
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Fully vested 401K right from the day you start.
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Generous PTO, including sick/mental health & volunteer days.
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Free & unlimited access to BetterUp Care, a well-being platform.
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Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs.
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Opportunity for continuous professional development.
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Free & unlimited access to LinkedIn Learning.
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Up to $5K annual education reimbursement (after 1 year tenure).