Role Description
Inside Sales Services is responsible for driving sales and services to new and existing customers that will increase account penetration, revenue growth, and customer satisfaction. Focus on driving increased sales to achieve the goals and objectives identified by Cardinal Health and the customer.
This role is identified as Cardinal Health’s Generic Pharmaceutical Inside Sales team for Retail Independent Pharmacies.
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Introduce and sell existing customers on our Source Generic Portfolio
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Identify new sales opportunities and promote Cardinal Health’s strategic priorities with clients within the assigned territory
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Call on current and potential customers in an assigned geographical area to convert new business, maintain current customers, and grow market share
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Demonstrate solution-based selling skills to analyze customer needs and consult with customers to recommend suitable services, products, and solutions
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Conduct effective presentations to various sized target audiences, including internal and external groups
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Identify market intelligence on competitive activity and communicate to appropriate internal resources in a timely manner
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Develop and implement sales plans to meet business goals
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Convert existing and potential customers' use of targeted products and services and ensure sustained and expanded sales
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Create and maintain a real-time database of market intelligence and sales activity utilizing automated customer relationship and sales management system
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Successfully manage pipeline, forecast, and sales strategy
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Demonstrate basic knowledge of customers' unique business needs related to Cardinal Health
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Maximize customer relationships through timely routine contact with both new and existing customers
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Build and sustain relationships founded on trust with internal and external customers to ensure customer satisfaction and loyalty
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Initiate introductory calls with the objective of developing a long-term business relationship
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Effectively negotiate and collaborate with customers and colleagues to influence support for mutually beneficial outcomes
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Functional knowledge of current applicable computer systems, and computer software/hardware processes and procedures
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Apply basic sales protocol by following appropriate sales presentation guidelines
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Perform other job-related duties as requested and work effectively with other team members to ensure the goals and objectives of the organization are met
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Participate in projects and other initiatives inside and/or outside of the assigned area, department, or business unit, as needed
Qualifications
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Bachelor’s degree or equivalent experience in related field, preferred
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2-4 years of experience, preferred
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Must be fluent in spoken and written Korean and English
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Self-motivated to achieve goals
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Extremely personable and team player
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Exceptional communication skills – written and verbal
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Ability to multi-task and strong process management skills
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Proficient computer skills
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Ability to work Monday – Friday during assigned territory time zone
Requirements
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Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
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Works on projects of moderate scope and complexity
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Identifies possible solutions to a variety of technical problems and takes action to resolve
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Applies judgment within defined parameters
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Receives general guidance and may receive more detailed instruction on new projects
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Work reviewed for sound reasoning and accuracy
Benefits
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Medical, dental, and vision coverage
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Paid time off plan
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Health savings account (HSA)
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401k savings plan
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Access to wages before payday with myFlexPay
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Flexible spending accounts (FSAs)
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Short- and long-term disability coverage
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Work-Life resources
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Paid parental leave
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Healthy lifestyle programs