Role Description
The Senior Account Manager plays a critical role in achieving the Sales organization’s mission to build and sustain a profitable customer base for Graco products, driving strategic growth within the assigned market. This role involves:
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Identifying and capitalizing on high-value revenue opportunities.
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Cultivating strong customer relationships.
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Ensuring a superior customer experience through advanced sales strategies.
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Conducting in-depth market analysis and leveraging customer insights to develop tailored solutions.
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Strategic collaboration with cross-functional teams, including marketing, product development, and operations.
What You Will Do at Graco
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Sales Channel Development
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Identify and establish effective sales channels to support the customer base.
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Create targeted marketing strategies to promote product offerings.
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Design and implement territory-specific sales plans.
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Analyze territory performance metrics and adjust strategies accordingly.
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Collaborate with the marketing team to develop promotional materials and campaigns.
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Customer Engagement
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Maintain a high level of responsiveness to customer inquiries.
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Utilize CRM tools to track interactions and follow-ups.
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Conduct regular site visits and outreach efforts to build rapport with customers.
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Foster long-term relationships by providing exceptional service and support.
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Market Development
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Collaborate with internal teams to design and implement innovative distribution programs.
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Analyze the effectiveness of existing programs and make recommendations for enhancements.
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Monitor industry trends and competitor activity.
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Provide regular updates and detailed reports to management.
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Product Launch and Supplier Relations
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Act as the primary liaison between customers and Graco for new product launches.
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Implement training sessions for sales staff and channel partners.
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Establish partnerships and agreements with material suppliers.
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Training and Equipment Management
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Manage training and demo equipment accounts per corporate standards.
Qualifications
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Bachelor’s degree in business, engineering, marketing, a technical field, or equivalent experience.
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5+ years of sales experience, ideally in mechanical product sales through distribution channels.
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Exceptional written, verbal, and presentation skills.
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Advanced mechanical aptitude.
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Proven ability to work independently while adapting to diverse end-user requirements.
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Expertise in managing and optimizing distribution channels.
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Willingness to travel as required.
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Valid Driver’s License and ability to maintain insurability.
Accelerators
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Global industrial manufacturing experience and knowledge.
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MBA or Master’s degree preferred.
Benefits
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Attractive compensation.
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Medical and dental benefits.
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Stock purchase plan.
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401(k) plan.
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Tuition reimbursement.
Company Description
At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation, and solving fluid handling problems for our customers.