[Hiring] Scientific Equipment Sales Territory Manager @Elementar Australia Pty

Role Description

To further expand our installed base across Victoria, South Australia and Tasmania, we are recruiting a Melbourne-based Sales Territory Manager with experience in selling analytical equipment. In this role, you will promote, sell and support the Elementar product range. You will act as a customer-facing sales partner, helping customers understand how Elementar instruments can support their laboratory applications.

• Identify and visit new and existing customers.
• Deliver product demonstrations.
• Support customer training.
• Attend trade shows and conferences.
• Promote Elementar Australia as a leading supplier of elemental analysers and related service support.

Qualifications

• Bachelor’s degree in chemistry or a similar scientific field is required.
• Experience with analytical instrumentation, preferably with Elemental Analysers.
• Customer-focused mindset, with previous experience in a customer-facing sales role considered an advantage.
• Strong technical writing and verbal communication skills, including experience preparing technical documentation, quotations and product presentations.
• Excellent attention to detail, analytical thinking and ability to manage multiple projects simultaneously.
• Proficiency in troubleshooting and independently solving technical problems in a lab setting.
• Willingness to learn, with enthusiasm for solving complex problems.
• Flexible, adaptable and comfortable shifting priorities.
• Curious and improvement-oriented, always seeking better ways of working.
• Willingness to travel approximately 50%, with a valid driver licence and passport.
• Experience working with a CRM system, preferably SAP, and Microsoft Office applications.

Requirements

• Achieve agreed revenue and margin targets within the Victoria, South Australian and Tasmanian territories.
• Manage the full sales process, including customer identification, needs analysis, quotation, order management and follow-up to support customer satisfaction.
• Identify new business opportunities via active prospecting, market analysis and emerging application trends.
• Analyse the CRM customer accounts in your designated territory and carry out the sales activities required to acquire new customers, including cold calling and other reasonable sales-related activities.
• Maintain accurate, up-to-date customer interactions within our CRM system.
• Visit new and existing customers to provide a clear overview of equipment features and functionality, including how the equipment can be applied to the customer’s specific samples.
• Provide application support to customers pre- and post-sale, including troubleshooting, method adaptation and in-person small group user training.
• Create and deliver application and technical sales presentations, either on site, in person or via Microsoft Teams.
• Prepare technical documentation, including sample preparation guidance, test reports, user guides and application notes, to support customers and the Service team with instrumentation needs.
• Travel as required to deliver sales presentations, provide application support, present quotations and follow up on opportunities through to close.
• Collaborate closely with the service support team in Australia to ensure customer satisfaction with installed equipment to maintain satisfied customer relationships.
• Additional periodic travel to the manufacturing facilities in Manchester, UK and Langenselbold, Germany for intensive training and certification program.

Benefits

• Competitive salary.
• Remote and hybrid working options, depending on role requirements and customer needs.
• A rewarding and exciting position including long-term growth and development potential.
• Opportunity to work in an open and dynamic team with flat structures and direct communication channels.