Role Description
The Solution Architect / Senior Solution Architect is a dual-impact leader across presales and delivery, responsible for shaping, scoping, and aligning complex engagements to position federal customers for long-term success as a trusted advisor.
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Drive architectural strategy from initial solutioning through execution, ensuring mission-critical programs are set up to deliver measurable outcomes.
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Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
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Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform.
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Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise.
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Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
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Work collaboratively and have very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization.
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Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution.
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Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions that enable achievement of critical business and mission outcomes.
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Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs.
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Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs.
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Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders.
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Strong communication skills, both written and verbal.
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Able to effectively develop materials that are appropriate for the audience.
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A great listener with the ability to connect with people in diverse roles.
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Resourceful and innovative thinker who can work through and solve problems.
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Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
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Experience in public sector digital transformation initiatives.
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Ability to convey and convince customers of best practices at various levels within a large organization.
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Application design and development background.
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Serve as a trusted advisor to the client.
Qualifications
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Minimum of FIVE (5) years of professional experience.
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Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree).
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U.S. citizenship is contractually required.
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Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance.
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Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred.
Requirements
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Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”).
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Hands-on experience with Omni Studio.
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Selected candidate may travel up to 25%.
Benefits
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Medical, Rx, Dental & Vision Insurance.
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Personal and Family Sick Time & Company Paid Holidays.
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Position may be eligible for a discretionary variable incentive bonus.
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Parental Leave and Adoption Assistance.
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401(k) Retirement Plan.
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Basic Life & Supplemental Life.
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Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
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Short-Term & Long-Term Disability.
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Student Loan PayDown.
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Tuition Reimbursement, Personal Development & Learning Opportunities.
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Skills Development & Certifications.
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Employee Referral Program.
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Corporate Sponsored Events & Community Outreach.
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Emergency Back-Up Childcare Program.
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Mobility Stipend.