Role Description
KitBash recently acquired ArtStation and Sketchfab and brought on a new Business Development team. As we build out how we sell across the new business units, we're looking for a freelance Salesforce Administrator to lead a modernization project in our Sales Cloud org, then stay on for lighter ongoing support.
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We run one org (Sales Cloud, Enterprise Edition) shared across all of our brands, with fewer than 10 users.
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It's lightly customized: a few custom record types, a good number of custom fields, and a handful of Flows.
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We're looking for an experienced consultant to work alongside our COO to clear the cobwebs in the existing instance and get us ready to support a larger team and more complex sales motions.
This work will include:
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Updating sales processes
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Setting up integrations with Maxio, Pandadocs, and other tools
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Modernizing the look and feel of the application
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Working with the Business Development team to translate business requirements into working configuration
This is a remote contract role, the scope of work will be split into 3 phases:
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Phase 1: Discovery and design - Deliver a future-state design with scope and implementation plan.
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Phase 2: Future-state implementation - Complete development environment with change set to be approved and deployed.
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Phase 3: Ongoing support and maintenance.
Qualifications
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5+ years hands-on Salesforce Sales Cloud admin/consulting experience in small to mid-sized companies
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Salesforce Administrator certification required; Platform App Builder or Advanced Admin a plus
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Strong Flow skills and a declarative-first mindset
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Comfortable working directly with an executive stakeholder
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Disciplined about documentation and change control
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Bonus: experience with multi-brand orgs, B2B plus B2C sales motions, or marketplace/creator businesses
Requirements
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Audit and document the current state of the org
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Set up a safe change process, including standing up a sandbox and a simple deploy practice
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Work with the Business Development team to gather and refine requirements for ArtStation/Sketchfab sales workflows
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Scope, set up, and document integrations between Salesforce and other business applications
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Modernize the user experience: Lightning pages, Dynamic Forms, cleaner layout, and dashboards
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Find repetitive manual work and automate it with Flow
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Evaluate AppExchange apps for time-saving opportunities
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Lead data cleanup: deduplication, standardizing fields, and validation rules
Benefits
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Remote work flexibility
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Opportunity to work with a passionate team
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Engagement in a growing company focused on creativity