Role Description
Atlas Roofing Shingles, Underlayments & Ventilation division is seeking a remote Sales Support Specialist to support the West sales team. This role reports to the Sales Training & Development Manager and will work closely with the Sales Director and Region Sales Managers. This is a remote position and will be expected to provide support on a central time zone schedule (8:30 AM β 4:30 PM CT).
Responsibilities
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Reporting:
Prepare and organize sales reports and manage sales documentation in collaboration with Sales Training & Development Manager, Regional Managers, and Directors.
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Contractor Engagement:
Follow up with Contractor customers on various administrative tasks related to warranty issues, program renewals and provide training as needed.
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CRM Management:
Maintain and update contractor data in Salesforce ensuring accuracy and timely follow-up with representatives or customers. Assist with Salesforce Request(s) and data management as needed.
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Administrative Support:
Assist with general administrative duties to alleviate the workload of sales representatives.
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Marketing Support:
Manage Help Desk request(s) for sales representatives related to general training and ProForce / PRO Portal questions.
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Event Support:
Order samples and literature as needed for events and sales activities. Assist with post event training support.
Qualifications
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Adhere to high standards of ethical conduct in business dealings
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Ability to work independently, in remote location with minimal supervision
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Professional demeanor, including appropriate dress and communication
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Experience in Salesforce preferred
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Timely response to customer requests
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Strong knowledge of MS Office 365 Suite (Word, Excel, PowerPoint)
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Attention to detail with the ability to manage multiple projects
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Self-motivated with the ability to prioritize tasks with minimal supervision
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Commitment to resolving customer issues promptly
Requirements
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Bachelorβs degree preferred.
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Minimum of 5 years of relevant experience
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Experience in Salesforce preferred
Additional Information
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While performing the duties of this job, the employee is regularly required to talk or listen.
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The employee is frequently required to sit and use their hands to type, handle or feel.
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Ability to sit and walk while performing job duties.
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The employee is occasionally required to stand, walk; and reach with hands and arms.
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Must frequently lift products and samples weighing between 10 and 50 pounds.
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Occasional pushing, pulling, twisting, balancing, and reaching above shoulder level.
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Exposure to varying environmental conditions, including wet/humid environments, extreme heat, noise, and vibrations at customer sites.
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Specific vision abilities required by this job include close vision and distance vision.
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Ability to travel up to 5% minimum by various modes of transportation.
Benefits
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Competitive compensation and vacation/holiday package
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Comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and medical Flexible Spending Accounts (FSA)
Company Description
Atlas Roofing Corporation is an Equal Employment Opportunity Employer. No calls or agencies please.