Role Description
The Specialist II is responsible for cultivating customer relationships, gaining a deep understanding of their business challenges and determining where D&B can provide value. This role requires a deep understanding of Dun & Bradstreet’s product offerings and the specific business concerns facing our customers.
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Be a trusted advisor, deeply understanding the customer’s business challenges and proactively address their evolving needs, all while making a lasting impact at the highest levels of business.
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New account development and/or expanding existing accounts through maintaining revenue stream through successful renewal of existing business, and cross-sell and up-sell of new opportunities in a dedicated set of D&B solutions within an established portfolio of clients.
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Map Dun & Bradstreet’s solutions to customer needs, ensuring a deep understanding of how our solutions can address specific business challenges, while demonstrating subject matter expertise.
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Contribute to account-specific strategy by identifying customer needs through meeting with key influencers and stakeholders across the client organization.
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Demonstrate product capabilities, overcome objections and create a customer-specific buying vision.
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Drive credibility by combining use case expertise with vertical experience to demonstrate compelling success stories that will help drive business outcomes for customers.
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Act as a bridge between customers and product development teams, conveying feedback and insights that can inform product enhancements and innovation.
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Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting.
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Actively participate in Account Planning, Business Reviews, Quarterly Solutions reviews as required.
Qualifications
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Bachelor's Degree (Required).
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Minimum of eight (8) years prior experience in selling new solutions and/or upselling existing solutions to clients and generating significant revenue growth, proven by a track record in a similar environment.
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Ability to rapidly assess client environments from a business process, organizational and technological perspective, and effectively prioritize opportunities for growth.
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Demonstrable track record in managing complex sales and managing multiple senior stakeholders.
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Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment.
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Possesses excellent industry-leading sales methodology, salesforce.com, MS-Excel, MS-PowerPoint and MS-Word skills.
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Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
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Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
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Expected to travel onsite to customers for the interest of business at least 40% of the time.
Benefits
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Generous paid time off in your first year, increasing with tenure.
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Up to 16 weeks 100% paid parental leave after one year of employment.
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Paid sick time to care for yourself or family members.
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Education assistance and extensive training resources.
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Do Good Program: Paid volunteer days & donation matching.
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Competitive 401k with company matching.
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Health & wellness benefits, including discounted Wellhub membership rates.
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Medical, dental & vision insurance for you, spouse/partner & dependents.