[Hiring] Sales Representative @HelloFresh

Role Description

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility to retain, upsell, and/or cross-sell Beer52 products to subscribers, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

Qualifications

• Excellent communication, problem-solving, and negotiation skills
• Positive energy and can-do attitude
• A person with high regard for integrity and diligence
• Critical thinking with technical and language proficiency
• Ability to work independently and efficiently with minimal supervision
• Empathy, emotional intelligence, and resilience
• Effective time management and multitasking abilities
• An interest/passion for Craft Beer and Wine - ideal but optional

Requirements

• Answer inbound retention calls
• Maintain positive customer relationships, provide customer resolution/education, and negotiate using retention offers
• Retain customers in compliance with Beer52 guidelines and protocols
• Attend 1:1, meetings, huddles, & trainings
• Attend cross-trainings and upskilling

Benefits

• Competitive Compensation: Beyond the standard package plus language premium.
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, and generous leave benefits.
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform.
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures.
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time.