[Hiring] Sales Representative @MillerKnoll

Role Description

The Sales Representative focuses on developing business with A&D clients and managing Industry Alliance Partners in Benelux, based in Amsterdam.

• Travel to client locations to build and foster relationships through product presentations and industry events tailored to the specific interest of clients in Spain and Italy.
• Engage clients outside the office through dinners, events, and industry functions.
• Present new Maharam products to clients specifying interior finishes.
• Manage specific product/project involvement with specifiers, end-users, and customers.
• Provide product information, develop pricing strategies, and navigate delivery aspects, product suitability, and lead times.
• Maintain resource libraries for clients and ensure they are strategically merchandised.
• Conduct quarterly analysis of Industry Alliance sales and customer service practices, presenting findings to the European Sales Manager.
• Develop strategies and make recommendations on tailored plans for each Industry partner, including pricing and sample tools, with oversight from the European Sales Manager.
• Work closely with the European Sales Manager to evaluate cost fluctuations and negotiate changes with Industry partners.
• Serve as an internal consultant to European sales teams and train them regarding Industry Alliances in Spain & Italy.
• Train and present to sales teams on Alliance Furniture Partners.
• Organize and attend Networking events with key Industry Alliances.
• Participate in and possibly lead Alliance conference calls with colleagues in North America and APAC.
• Coordinate with Merchandising to ensure inventory plans support Industry Partnership needs.
• Anticipate Industry needs and capitalize on strategic opportunities beyond graded-in programs.
• Develop a comprehensive understanding of Industry’s business systems and digital design tools, leveraging them for the enterprise's benefit.
• Foster relationships within each Industry Alliance across various departments: Purchasing, Marketing, Customer Service, Upholstery, etc.
• Partner with inside sales support and sales coordinators.
• Maintain client databases and project systems updated.
• Apply critical and strategic thinking skills.
• Understand Maharam’s sales protocols and processes.
• Comfortably work remotely.
• Demonstrate excellent communication skills, both written and verbal.
• Possess working knowledge of MS Office, including Outlook and Word.
• Engage with clients and staff effectively.

Qualifications

• Bachelor’s degree or equivalent.
• A degree in interior design and/or sales experience is preferred.
• Proficiency in Dutch and English.

Requirements

• Strong interpersonal skills with the ability to connect with people in one-on-one and group settings.
• Comfort in entertaining clients outside the office.
• Effective communication skills, both written and verbal.
• Confident problem resolution skills for price, delivery, QA, or installation issues.
• Organizational skills with the ability to multitask and handle a high level of product, project, client, and process information.
• Ability to work independently and as part of a team.
• Familiarity with Maharam protocols and processes.
• Proficiency in MS Office, including Outlook and Word, and the ability to learn Maharam-specific computer functions.
• Responsiveness and an understanding of when urgency is required.

Benefits

• Equal opportunity employment, including veterans and people with disabilities.
• Reasonable accommodations for applicants and employees with disabilities.