[Hiring] Sales Operations & Incentive Specialist @OnTrac

Role Description

The Sales Incentive Specialist designs, administers, and analyzes sales incentive programs that drive performance and align with business objectives. This role ensures incentive plans remain competitive, compliant, cost-efficient, and fair while effectively motivating sales teams. The position manages:

• Monthly incentive plan administration
• Commission validation
• Revenue performance reporting
• Sales planning support
• Process governance

This role partners across Sales, Account Management, Finance, Payroll, HR, and IT to maintain accurate compensation processes and support informed commercial decision-making.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Economics, Analytics, or a related field, or equivalent experience
• 3+ years of experience in Sales Operations, Revenue Operations, Finance, Incentive Compensation, Business Operations, or a related analytical role
• Strong proficiency in Microsoft Excel, including PivotTables, lookups, and complex formulas
• Strong analytical, problem-solving, data-reconciliation, and quality-control capabilities
• Experience developing or maintaining business reports, dashboards, or performance analyses
• Experience with Salesforce CRM and Power BI or comparable business intelligence platforms preferred
• Knowledge of sales planning, quota management, territory design, forecasting, and incentive compensation processes preferred
• Experience supporting process improvement, automation, system testing, or implementation activities preferred
• Experience in logistics, transportation, distribution, or a high-growth B2B environment preferred

Requirements

• Manage the monthly execution of Sales Incentive Plans under the direction of the Senior Manager, Sales Operations
• Validate performance results and commission calculations
• Complete reconciliations, audits, payout validation, and documentation before payroll processing
• Investigate and document commission disputes, adjustments, and exceptions
• Maintain compensation records, calculation logic, approvals, and audit-ready controls
• Provide data, modeling, and scenario analysis for plan updates and future designs
• Monitor data quality and identify issues affecting incentive calculations
• Maintain dashboards, scorecards, recurring reports, and business intelligence resources
• Analyze sales performance, quota attainment, productivity, pipeline, customer, market, and trend data
• Prepare validated reporting, initial insights, and supporting analyses for performance reviews
• Support quota deployment, territory alignment, account assignments, capacity analysis, forecasting, and performance measurement
• Maintain planning files, assumptions, outputs, and documentation for consistent execution
• Document Sales Operations processes, controls, data definitions, and ownership requirements

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation with accruals up to 96 hours for the first year of employment
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave
• Four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.