Role Description
Weβre looking for a Sales Operations & Business Analytics Specialist to help strengthen the systems, data, and insights behind a growing revenue organization. Working closely with the Sales Operations Senior Lead, youβll improve CRM operations, pipeline visibility, forecasting, and reporting while using data to answer high-impact business questions. This role is ideal for someone who enjoys turning complex data into clear insights and building scalable processes in a fast-moving environment.
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Support and improve CRM operations, including data hygiene, workflow automation, reporting, and user support.
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Maintain pipeline quality and support weekly, monthly, and quarterly forecasting.
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Build and enhance dashboards and performance reporting across pipeline health, conversion, seller productivity, and quota attainment.
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Analyze sales trends, funnels, conversion rates, and cohort performance to identify opportunities and performance gaps.
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Help improve forecasting models using historical data and predictive signals.
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Support the implementation and adoption of new sales tools, CRM pipelines, and processes.
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Translate analysis into clear recommendations and business narratives for leadership and cross-functional stakeholders.
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Tackle ad hoc analytical problems across areas such as incentive modeling, lead generation, KPIs, and recruitment funnels.
Qualifications
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2β4+ years in Sales Operations, Revenue Operations, Business Analytics, or a related role.
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Hands-on experience with a modern CRM platform; HubSpot is preferred.
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Experience building CRM reports, dashboards, and workflows.
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Advanced Excel or Google Sheets skills.
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Experience with SQL and/or BI tools such as Tableau, Looker, or Power BI is strongly preferred.
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Strong business judgmentβyou can connect data and operational metrics to revenue impact and business decisions.
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Strong written and verbal communication skills, including presenting insights to non-technical stakeholders.
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Comfortable working with ambiguity, evolving priorities, and problems without predefined solutions.
Requirements
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Advanced HubSpot proficiency or certification.
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Experience with forecasting, predictive analytics, or statistical modeling.
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Experience with sales incentives, quotas, or KPI analysis.
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Exposure to cross-functional analytics across Marketing, Customer Success, Recruitment, or Business Operations.
Benefits
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Base salary, equity compensation, and employees may also receive performance-based bonuses, dependent on role and subject to company policies.
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Comprehensive benefits package, including up to 100% reimbursement for health-insurance premiums.
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Paid time off.
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A 401(K) plan with a company match.
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Additional benefits designed to support a high-performing, remote-first workforce.